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Driver's age: 26-65
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Executive Car Rental customer reviews
6.5
Based on 155 verified guest reviews
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Cons -
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Pros:The staff was next level amazing and the pick up and drop off was so easy!
Cons:Wish I would’ve known about the $250 deposit they required upon check in.
Pros:The staff was great! I received a call the day of telling me how to find their rental slot once at the airport (which was a little confusing if you've never been there) and so was helpful. They were very pleasant and did everything possible to help us in the transaction.
Cons:We purchased our auto insurance through Kayak only to be told a the counter that they did not accept their insurance and had to use theirs. Theirs was more expensive and then we had to call and cancel the insurance we had previously purchased.
Robert got us a great car when nobody else could! And he was great to deal with.
Pros:Staff member who checked us in was helpful and friendly, careful to explain drop off procedures (contactless) and also sanitized the car even though it was only moved from parking space about 20 feet to allow us to put in luggage. Could not have been better. Price was excellent (although $6 more than I was quoted, which I could not figure out but who cares about $6 when I got an upgrade for free to a bigger car which still got 32 MPG. Car was nearly new (4000 miles)
Cons:The cleanup crew did not delete the bluetooth connections to phones by previous renters, we had to do that but hey, if that is the biggest problem I ever have in a rental car, that is great
Pros:Do not book through anything but Executive directly and make sure to understand their bizarre policies.
Cons:Despite having a reservation, they would not let me take the car because I didn’t pick it up on the precise day that my flight landed. In other words, you can only rent a car from them if you are flying, AND you pick up and drop off the car on the exact dates of your flight. Anyone who wants to rent a car for any other time frames is out of luck even though you might have reserved it already and they never asked you for your flight information ahead of time. Luckily, there are about 10 other rental companies at the airport.
Pros:SUPER FRIENDLY AND HELPFUL
Pros:Yes
Cons:I never got my contract emailed to me and I already dropped the car off. I also have not got my money back for the hold they put on my card.
Pros:For the most part staff was friendly.
Cons:The strictness to their time schedule was terrible. I had originally stated that I was renting from noon to noon 4 days later. I made the reservation without my flights in hand. I was called ahead of the rental asking when I would be in which was around 4 in the afternoon. They changed the arrival to 5:00 pm and told me I would need my return flight when I checked out the car. I gave them my flight number and thought all was fine. On the day of the return I received a phone call at 12:30, asking my if all was okay. They were expecting the car at noon. I told them I was on my way and would be there by 1:30. Okay, fine. At 1:00 I received another call. Your car was supposed to be in at noon. The car was needed immediately and because you are over an hour late, you will be charged another day. I was shocked. When I checked the car in, The attendant on the lot did not see this on the bill, but I have not yet received my deposit back. Never had a car company be this strict on time limits.
Pros:Sayed is an exceptional employee; friendly and knowledgeable, he made the entire rental experience more excellent! He deserves a salary increase. He cares about people and makes sure everything is good-to-go with the process and car. Make sure he gets a good bonus or raise.
Cons:We overlooked the FL resident portion and had to contact insurance company to verify we carried a policy and that it was transferrable to our rental car. Just a slight hiccup that took some additional time, but that’s not on the rental company, that was on us. A great company and great value.
No issue pick up and drop off.
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Executive Car Rental car hire prices in Malaysia
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Standard
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People carrier
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Passenger van
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SUV
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Commercial
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Pick-up truck
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FAQs about renting a car from Executive Car Rental
How much does it cost to rent a car from Executive Car Rental?
On average a rental car from Executive Car Rental costs RM 311 per day.
What is the most popular rental car from Executive Car Rental?
Full-size (Perodua Bezza or similar) is the most frequently booked rental car type from Executive Car Rental.
How much does it cost to rent a car from Executive Car Rental for a week?
On average a rental car from Executive Car Rental costs RM 2,177 per week (RM 311 per day).
How much does it cost to rent a car from Executive Car Rental long term for a month?
On average a rental car from Executive Car Rental costs RM 9,332 per month (RM 311 per day).