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Budget customer reviews

6.7
OkayBased on 10,000 verified guest reviews

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Cons -

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Traveller rating:
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B
4.4 Mediocre
Cons:Car was shifting and revving all over the place - kicking off cruise control anPassenger seat wouldn’t adjust, so wife had to ride 4 hours in one day uncomfortably.
I
2.0 Poor
Pros:No it was all poor
D
10.0 Wonderful
Pros:i NEEDED A CHANGE IN DROP OFF AND BUDGET WAS FLEXIBLE
A
10.0 Wonderful
Pros:Easy and quick process. Great price
A
8.8 Very Good
Pros:Everyone was very nice
Cons:The pick up process was delayed by over an hour due to a system outage at the rental facility.
A
4.0 Mediocre
Cons:Office closed, car unavailable when we arrived. Reservations tried to double our rate to pick up same car next morning. Finally got the airport location to honor our reservations but we still paid too much. Only one decent person there, the girl at the airport desk. Thank you to her!
S
10.0 Wonderful
Pros:Friendly desk staff... GREAT price!!!
A
9.2 Wonderful
Pros:Great staff very courteous and friendly.
Cons:The car was less comfortable than expected, the radio reception picked up nothing after we left the airport area and we rented other cars in the past that did work. All in all it was still a pleasant trip.
B
4.0 Mediocre
Pros:Car was new and clean only 37 miles on it.
Cons:Staff was horrible. Pre ordered online with a quoted price of $59.00 for a pickup time of 6:30pm for a mid size car at the Columbus airport. Needed to drive to Dayton airport. Had selected an 8:30 pm drop off the same day which it's only an hour drive. There was only one person to help the line of people. As I'm waiting a lady came back into the lobby and asked if it was normal to be still waiting for her car (half hour she said). The representative did not seem phased or concerned. Just said that it would be coming. For my turn she didn't smile at all. Didn't greet me at all; just asked for I.d. Didn't tell me what was available or ask if I would like this car over that. Just ran through the available extra coverage. I opted for the no filling of gas because I was short on time and didn't want to bother finding a gas station near the drop off airport. Flat fee of $15 if under 75 miles. Rep told me to wait in the garage and they would bring car around. The lady waiting for her car is still there. So are 4 other customers. The drivers just drive a car down turn on flashers and run away. Nobody out there to tell you if this is your car or not. My paperwork did not have a licence plate on it to verify the car. I had to stop on of the drivers before he ran away to ask how to distinguish which car is for whom. Still waiting for my car at 7:20 I had to go back to the rep and question about my drop off time of 8:30 in Dayton. Will they charge me? She just changed time to 11:00. No apologies for the wait. Mind you I pre ordered the car online. Finally got car and paperwork said 3 miles on odometer. I wrote that it was 37 and tried to get gate keeper to initial or write it down he just said you have unlimited miles your alright. I was like ok. Forgetting about the mileage on fuel refilling. No directions on where to leave car in the Dayton drop off area. No signage. Of course it turn out to be 77 miles and did not give me a break on that from the representative in the Dayton airport. "It's a contract." Ended up paying over $90.00 for an hours drive after all the fees and taxes. No help from him with directions to where short term parking was in relation to their garage area. In short: PRICE FOR VALUE SUCKED CUSTOMER SERVICE SUCKED
A
2.0 Poor
Cons:I drove 35 minutes from Danville to Oakland to pick up a van and then I had reserved. When I got there the lady at the counter did not even look up to acknowledge me. I stood there for about five minutes and then approached her and said am I at the correct counter for budget? She then asked what she could do for me. Then she told me that they did not have any cars available. She told me that I could sit down and wait to see what happens or come back later. Worst car rental experience ever. I left without a car.

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Good to know

Most popular city

Virginia Beach

Most popular car type

Mini

Average price

RM 78/day

Good deal

RM 68/day

Top tips for renting a car from Budget

  • 25% of our users found rental cars from Budget for RM 77 or less
  • Book your rental car from Budget at least 12 weeks before your trip in order to get a below-average price.
  • Supplier choice car hire from Budget is around 46% cheaper than other car types, on average.

FAQs about renting a car from Budget

  • How much does it cost to rent a car from Budget?

    On average a rental car from Budget costs RM 309 per day.

  • What is the most popular rental car from Budget?

  • How many car rental locations does Budget have?

    Budget has 4,687 rental locations worldwide. Take a look at our Budget rental location map to find the best rental cars near you.

  • Which countries does Budget have rental car locations in?

    Albania, Andorra, Angola, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Bahrain, Belarus, Belgium, Belize, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Faroe Islands, Federated States of Micronesia, Fiji, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hungary, Iceland, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kenya, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lithuania, Luxembourg, Madagascar, Malawi, Malta, Martinique, Mauritius, Mayotte, Mexico, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, North Macedonia, Northern Mariana Islands, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Réunion, Saint Barthélemy, Saint Lucia, Samoa, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Thailand, The Bahamas, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Vanuatu, Venezuela, Yemen and Zimbabwe

  • How much does it cost to rent a car from Budget for a week?

    On average a rental car from Budget costs RM 2,165 per week (RM 309 per day).

  • How much does it cost to rent a car from Budget long term for a month?

    On average a rental car from Budget costs RM 9,280 per month (RM 309 per day).