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FAQs about flying with Air New Zealand
Air New Zealand customer reviews
7.9
Based on 496 verified guest reviews
8.0Comfort
8.2Boarding
7.5Entertainment
8.6Crew
7.3Food
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Date
No food. Just pretzels.
High efficiency with boarding. Flight crew extremely friendly
Wonderful Airlines…our American Airlines could learn from ANZ. From boarding to landing everyone was professional and gracious. Kiwi’s really are the nicest of all people! Thank you
Always lovely
Quick flight very efficient
typical long haul economy flight. Food was mediocre, inflight service was average. Offered in flight snacks but in seat ordering didn't work. Entertainment was good.
Always the best flight experience!
It was all good
Would have been nice to have decaf coffee as an option, and perhaps a scone
Overall, a great experience from food and crew. The only setback was that this was the Second flight from Air New Zealand within a week that was an hour late for boarding.
Air New Zealand flight status
Thu 12/19
Air New Zealand route map – Which destinations does Air New Zealand fly to?
Find out which destinations you can fly to direct with Air New Zealand by entering your departure airport. If you want to know whether Air New Zealand flies a certain route, enter both the departure and destination airport before hitting search.Thu 12/19
All Air New Zealand flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|---|---|---|
| 5222 | Auckland (AKL) | Whangarei (WRE) | 0h 40m | • | • | • | • | • | • | • |
| 5764 | Christchurch (CHC) | New Plymouth (NPL) | 1h 30m | • | • | • | • | • | • | • |
| 686 | Dunedin (DUD) | Wellington (WLG) | 1h 15m | • | • | • | • | • | • | • |
| 5308 | Nelson (NSN) | Wellington (WLG) | 0h 40m | • | • | • | • | • | • | • |
| 5257 | Tauranga (TRG) | Wellington (WLG) | 1h 20m | • | • | • | • | • | • | • |
| 607 | Wellington (WLG) | Queenstown (ZQN) | 1h 25m | • | • | • | • | • | • | • |
| 681 | Wellington (WLG) | Dunedin (DUD) | 1h 20m | • | • | • | • | • | • | • |
| 99 | Auckland (AKL) | Tokyo (NRT) | 10h 55m | • | • | • | • | • | • | • |
| 284 | Auckland (AKL) | Singapore (SIN) | 10h 35m | • | • | • | • | • | • | • |
| 90 | Tokyo (NRT) | Auckland (AKL) | 10h 35m | • | • | • | • | • | • | • |
| 283 | Singapore (SIN) | Auckland (AKL) | 9h 55m | • | • | • | • | • | • | • |
| 5258 | Wellington (WLG) | Tauranga (TRG) | 1h 15m | • | • | • | • | • | • | • |
| 5305 | Wellington (WLG) | Nelson (NSN) | 0h 45m | • | • | • | • | • | • | |
| 5176 | Christchurch (CHC) | Palmerston North (PMR) | 1h 20m | • | • | • | • | • | • | |
| 5223 | Whangarei (WRE) | Auckland (AKL) | 0h 40m | • | • | • | • | • | • | |
| 5507 | Gisborne (GIS) | Wellington (WLG) | 1h 15m | • | • | • | • | • | • | |
| 600 | Queenstown (ZQN) | Wellington (WLG) | 1h 20m | • | • | • | • | • | • | |
| 176 | Perth (PER) | Auckland (AKL) | 6h 35m | • | • | • | • | • | • | • |
| 5060 | Nelson (NSN) | Auckland (AKL) | 1h 30m | • | • | • | • | • | • | • |
| 175 | Auckland (AKL) | Perth (PER) | 7h 50m | • | • | • | • | • | • | • |
| 5209 | Auckland (AKL) | Blenheim (BHE) | 1h 30m | • | • | • | • | • | • | |
| 253 | Wellington (WLG) | Melbourne (MEL) | 4h 5m | • | • | • | • | • | • | • |
| 5282 | Wellington (WLG) | Gisborne (GIS) | 1h 15m | • | • | • | • | • | • | • |
| 221 | Christchurch (CHC) | Sydney (SYD) | 3h 35m | • | • | • | • | • | • | • |
| 5150 | Rotorua (ROT) | Auckland (AKL) | 0h 45m | • | • | • | • | • | • | • |
| 5646 | Queenstown (ZQN) | Christchurch (CHC) | 1h 10m | • | • | • | • | • | • | • |
| 5854 | Christchurch (CHC) | Nelson (NSN) | 0h 55m | • | • | • | • | • | • | • |
| 5004 | Napier (NPE) | Auckland (AKL) | 1h 10m | • | • | • | • | • | • | • |
| 5865 | Nelson (NSN) | Christchurch (CHC) | 0h 55m | • | • | • | • | • | • | • |
| 5796 | Wellington (WLG) | New Plymouth (NPL) | 1h 0m | • | • | • | • | • | • | • |
| 5777 | Napier (NPE) | Christchurch (CHC) | 1h 40m | • | • | • | • | • | • | • |
| 226 | Sydney (SYD) | Christchurch (CHC) | 3h 10m | • | • | • | • | • | • | • |
| 5114 | Palmerston North (PMR) | Auckland (AKL) | 1h 15m | • | • | • | • | |||
| 630 | Queenstown (ZQN) | Auckland (AKL) | 1h 55m | • | • | • | • | |||
| 5803 | Tauranga (TRG) | Christchurch (CHC) | 2h 0m | • | • | • | • | • | • | • |
| 120 | Melbourne (MEL) | Auckland (AKL) | 3h 45m | • | • | • | • | • | • | |
| 5374 | Christchurch (CHC) | Wellington (WLG) | 1h 0m | • | • | • | • | • | • | |
| 5797 | New Plymouth (NPL) | Wellington (WLG) | 0h 55m | • | • | • | • | • | • | |
| 5896 | Wellington (WLG) | Napier (NPE) | 1h 0m | • | • | • | • | • | • | |
| 5266 | Auckland (AKL) | Kerikeri (KKE) | 0h 50m | • | • | • | • | • | • | |
| 548 | Christchurch (CHC) | Auckland (AKL) | 1h 25m | • | • | • | • | • | • | |
| 5651 | Christchurch (CHC) | Queenstown (ZQN) | 1h 15m | • | • | • | • | • | • | |
| 5883 | Napier (NPE) | Wellington (WLG) | 1h 0m | • | • | • | • | • | • | |
| 207 | Christchurch (CHC) | Brisbane (BNE) | 3h 55m | • | • | • | • | • | • | • |
| 213 | Christchurch (CHC) | Melbourne (MEL) | 3h 55m | • | • | • | • | • | • | • |
| 231 | Queenstown (ZQN) | Sydney (SYD) | 3h 20m | • | • | • | • | • | • | • |
| 5763 | New Plymouth (NPL) | Christchurch (CHC) | 1h 30m | • | • | • | • | • | • | |
| 5774 | Christchurch (CHC) | Napier (NPE) | 1h 35m | • | • | • | • | • | • | • |
| 264 | Melbourne (MEL) | Queenstown (ZQN) | 3h 15m | • | • | • | • | • | • | • |
| 265 | Queenstown (ZQN) | Melbourne (MEL) | 3h 35m | • | • | • | • | • | • | • |
| 192 | Adelaide (ADL) | Auckland (AKL) | 4h 20m | • | • | • | • | • | ||
| 191 | Auckland (AKL) | Adelaide (ADL) | 4h 55m | • | • | • | • | • | ||
| 206 | Brisbane (BNE) | Christchurch (CHC) | 3h 30m | • | • | • | • | • | • | • |
| 272 | Brisbane (BNE) | Wellington (WLG) | 3h 35m | • | • | • | • | • | • | • |
| 273 | Wellington (WLG) | Brisbane (BNE) | 4h 0m | • | • | • | • | • | • | • |
| 5830 | Christchurch (CHC) | Hokitika (HKK) | 0h 45m | • | • | • | • | • | ||
| 5141 | Auckland (AKL) | Tauranga (TRG) | 0h 40m | • | • | • | • | • | • | |
| 5623 | Hamilton (HLZ) | Christchurch (CHC) | 1h 50m | • | • | • | • | • | • | • |
| 5181 | Palmerston North (PMR) | Christchurch (CHC) | 1h 20m | • | • | • | • | • | • | • |
| 5233 | Rotorua (ROT) | Wellington (WLG) | 1h 15m | • | • | • | • | • | • | • |
| 5050 | New Plymouth (NPL) | Auckland (AKL) | 0h 55m | • | • | • | • | • | • | |
| 5748 | Dunedin (DUD) | Christchurch (CHC) | 1h 5m | • | • | • | • | • | ||
| 218 | Melbourne (MEL) | Christchurch (CHC) | 3h 25m | • | • | • | • | • | • | |
| 28 | Auckland (AKL) | Houston (IAH) | 13h 20m | • | • | • | • | • | ||
| 29 | Houston (IAH) | Auckland (AKL) | 14h 50m | • | • | • | • | • | ||
| 5047 | Auckland (AKL) | New Plymouth (NPL) | 0h 50m | • | • | • | • | |||
| 258 | Melbourne (MEL) | Wellington (WLG) | 3h 35m | • | • | • | • | • | • | |
| 240 | Sydney (SYD) | Wellington (WLG) | 3h 15m | • | • | • | • | • | • | |
| 249 | Wellington (WLG) | Sydney (SYD) | 3h 40m | • | • | • | • | • | • | |
| 5155 | Auckland (AKL) | Rotorua (ROT) | 0h 45m | • | • | • | • | • | • | • |
| 5802 | Christchurch (CHC) | Tauranga (TRG) | 1h 55m | • | • | • | • | • | • | |
| 232 | Sydney (SYD) | Queenstown (ZQN) | 3h 0m | • | • | • | • | • | • | • |
| 142 | Brisbane (BNE) | Auckland (AKL) | 3h 15m | • | • | • | • | • | • | • |
| 77 | Auckland (AKL) | Taipei City (TPE) | 11h 10m | • | • | • | ||||
| 78 | Taipei City (TPE) | Auckland (AKL) | 10h 40m | • | • | • | ||||
| 998 | Auckland (AKL) | Apia (APW) | 4h 0m | • | • | • | • | • | ||
| 5781 | Rotorua (ROT) | Christchurch (CHC) | 1h 55m | • | • | • | • | • | • | |
| 625 | Auckland (AKL) | Queenstown (ZQN) | 1h 55m | • | • | |||||
| 5096 | Taupo (TUO) | Auckland (AKL) | 0h 55m | • | • | |||||
| 432 | Wellington (WLG) | Auckland (AKL) | 1h 5m | • | • | |||||
| 999 | Apia (APW) | Auckland (AKL) | 4h 10m | • | • | • | ||||
| 5347 | Wellington (WLG) | Christchurch (CHC) | 1h 5m | • | • | • | • | • | • | • |
| 547 | Auckland (AKL) | Christchurch (CHC) | 1h 25m | • | • | • | ||||
| 75 | Auckland (AKL) | Incheon (ICN) | 12h 0m | • | • | • | ||||
| 76 | Incheon (ICN) | Auckland (AKL) | 11h 15m | • | • | • | ||||
| 5710 | Invercargill (IVC) | Christchurch (CHC) | 1h 20m | • | • | • | • | • | ||
| 5876 | Invercargill (IVC) | Wellington (WLG) | 2h 0m | • | • | • | • | • | ||
| 5873 | Wellington (WLG) | Invercargill (IVC) | 2h 10m | • | • | • | • | • | ||
| 5077 | Auckland (AKL) | Nelson (NSN) | 1h 30m | • | • | • | • | • | • | • |
| 5734 | Blenheim (BHE) | Wellington (WLG) | 0h 30m | • | • | • | • | • | • | • |
| 5 | Los Angeles (LAX) | Auckland (AKL) | 13h 0m | • | • | • | • | • | • | • |
| 195 | Auckland (AKL) | Hobart (HBA) | 3h 55m | • | • | |||||
| 198 | Hobart (HBA) | Auckland (AKL) | 3h 30m | • | • | |||||
| 187 | Auckland (AKL) | Coolangatta (OOL) | 3h 35m | • | • | • | • | • | • | |
| 188 | Coolangatta (OOL) | Auckland (AKL) | 3h 10m | • | • | • | • | • | • | |
| 5527 | Hamilton (HLZ) | Wellington (WLG) | 1h 15m | • | • | • | • | • | • | • |
| 5709 | Christchurch (CHC) | Invercargill (IVC) | 1h 25m | • | • | • | • | |||
| 129 | Auckland (AKL) | Melbourne (MEL) | 4h 15m | • | • | • | • | • | • | |
| 5015 | Auckland (AKL) | Napier (NPE) | 1h 5m | • | • | • | • | • | • | • |
| 5117 | Auckland (AKL) | Palmerston North (PMR) | 1h 15m | • | • | • | • | • | • | • |
| 5626 | Christchurch (CHC) | Hamilton (HLZ) | 1h 45m | • | • | • | • | • | • | |
| 5163 | Auckland (AKL) | Gisborne (GIS) | 1h 5m | • | • | • | • | • | • | • |
| 5731 | Wellington (WLG) | Blenheim (BHE) | 0h 30m | • | • | • | • | • | • | • |
| 5267 | Kerikeri (KKE) | Auckland (AKL) | 0h 45m | • | • | • | • | • | • | |
| 5562 | Christchurch (CHC) | Rotorua (ROT) | 1h 45m | • | • | • | • | • | • | |
| 5230 | Wellington (WLG) | Rotorua (ROT) | 1h 15m | • | • | • | • | • | • | • |
| 5204 | Blenheim (BHE) | Auckland (AKL) | 1h 30m | • | • | • | • | • | ||
| 288 | Shanghai (PVG) | Auckland (AKL) | 11h 25m | • | • | • | • | • | • | |
| 289 | Auckland (AKL) | Shanghai (PVG) | 12h 20m | • | • | • | • | • | • | |
| 81 | Auckland (AKL) | Hong Kong (HKG) | 11h 10m | • | • | • | • | • | • | • |
| 80 | Hong Kong (HKG) | Auckland (AKL) | 10h 50m | • | • | • | • | • | • | • |
| 5741 | Christchurch (CHC) | Dunedin (DUD) | 1h 5m | • | • | • | • | • | ||
| 109 | Auckland (AKL) | Sydney (SYD) | 3h 45m | • | • | • | • | |||
| 5192 | Timaru (TIU) | Wellington (WLG) | 1h 15m | • | • | • | • | • | • | |
| 5826 | Wellington (WLG) | Hamilton (HLZ) | 1h 15m | • | • | • | • | • | • | |
| 4 | Auckland (AKL) | Los Angeles (LAX) | 12h 5m | • | • | • | ||||
| 699 | Auckland (AKL) | Invercargill (IVC) | 2h 0m | • | • | • | • | • | ||
| 696 | Invercargill (IVC) | Auckland (AKL) | 2h 0m | • | • | • | • | • | ||
| 945 | Rarotonga (RAR) | Auckland (AKL) | 4h 15m | • | • | • | • | • | • | |
| 5199 | Wellington (WLG) | Timaru (TIU) | 1h 25m | • | • | • | • | • | • | |
| 102 | Sydney (SYD) | Auckland (AKL) | 3h 15m | • | • | • | ||||
| 5831 | Hokitika (HKK) | Christchurch (CHC) | 0h 40m | • | • | • | • | • | ||
| 677 | Auckland (AKL) | Dunedin (DUD) | 1h 55m | • | • | • | • | • | • | • |
| 5174 | Gisborne (GIS) | Auckland (AKL) | 1h 5m | • | • | • | • | • | • | • |
| 63 | Denpasar (DPS) | Auckland (AKL) | 7h 40m | • | • | • | ||||
| 5128 | Tauranga (TRG) | Auckland (AKL) | 0h 40m | • | • | • | • | • | • | • |
| 5095 | Auckland (AKL) | Taupo (TUO) | 0h 50m | • | • | • | • | • | • | |
| 141 | Auckland (AKL) | Brisbane (BNE) | 3h 45m | • | • | • | • | • | • | |
| 952 | Auckland (AKL) | Nadi (NAN) | 3h 0m | • | • | • | • | • | • | |
| 953 | Nadi (NAN) | Auckland (AKL) | 3h 5m | • | • | • | • | • | • | |
| 433 | Auckland (AKL) | Wellington (WLG) | 1h 10m | • | • | • | • | • | • | • |
| 24 | Auckland (AKL) | Vancouver (YVR) | 13h 0m | • | • | • | • | • | ||
| 23 | Vancouver (YVR) | Auckland (AKL) | 13h 55m | • | • | • | • | • | ||
| 678 | Dunedin (DUD) | Auckland (AKL) | 1h 50m | • | • | • | • | |||
| 946 | Auckland (AKL) | Rarotonga (RAR) | 3h 50m | • | • | • | • | |||
| 8 | Auckland (AKL) | San Francisco (SFO) | 12h 10m | • | • | • | • | |||
| 7 | San Francisco (SFO) | Auckland (AKL) | 13h 0m | • | • | • | • | |||
| 10 | Auckland (AKL) | Honolulu (HNL) | 8h 30m | • | • | |||||
| 9 | Honolulu (HNL) | Auckland (AKL) | 8h 55m | • | • |
Top airports served by Air New Zealand
- Auckland Intl Airport (AKL)
- Christchurch Airport (CHC)
- Wellington Airport (WLG)
- Nelson Airport (NSN)
- Napier Hawkes Bay Airport (NPE)
- Tauranga Airport (TRG)
- Queenstown Intl Airport (ZQN)
- Palmerston North Airport (PMR)
- New Plymouth Airport (NPL)
- Dunedin Airport (DUD)
- Hamilton Airport (HLZ)
- Blenheim Airport (BHE)
- Sydney Kingsford Smith Airport (SYD)
- Gisborne Airport (GIS)
- Melbourne Airport (MEL)
Air New Zealand contact information
- NZIATA code
- +64 800 747 777Call
- airnewzealand.comVisit
Overview of Air New Zealand
Operating the majority of its international services out of its primary base in Auckland, Air New Zealand flies to more than 15 countries across the globe. Longer distance flights reach both North and South America, while there is also a wide range of services offered within the Asia and South Pacific region. Secondary hubs are located in Christchurch and Wellington, which help ease the load of domestic routes within New Zealand and to Australia.
Air New Zealand joined Star Alliance in 1999 and has been one of the longest-associated members. Through partnering with major carriers such as United Airlines, Lufthansa, Air Canada and Turkish Airlines, customers can benefit from more departure time options and smoother flight transfers. Additional codeshare agreements are held with Etihad Airways, Qantas, Alaska Airlines and Fiji Airways. Air New Zealand Link operates as a subsidiary of the major airline and focuses on connecting regional destinations.
If you are traveling on a long-haul transcontinental trip it is likely you will board a Boeing aircraft such as the 787 Dreamliner. For short-to-medium routes within Asia, the airline prefers Airbus planes like the A320 series. In alignment with being the national flag carrier of New Zealand, the fleet is decorated with a silver fern.
Passengers traveling in the Economy cabin can choose the standard budget-friendly fare or upgrade to either the Skycouch or Premium Economy section. Traveling in Skycouch involves booking an entire row, which can then be flattened out to make a comfortable seating or play area. Seats in Premium Economy have approximately 41 in of legroom, while Business Class passengers are treated to a memory foam mattress and guaranteed direct aisle access.
Air New Zealand information
| IATA code | NZ |
|---|---|
| Routes | 156 |
| Top route | Wellington to Auckland |
| Airports served | 49 |
| Top airport | Auckland Intl |
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