Flight was fine, food much better than anticipated, and flight attendants were helpful and friendly!
Don't fly thru London Awful and huge U need 4 hrs to transfer cuz u have to tale buses to and fro from airplanes Bad business
I am 70 with carry on bag. Was told to go down two flights of stairs the had to climb stairs at rear of plane. Skywalk to front of plane was not offered. I was in row 26
CVG to London was a good flight . Thank god the plane was not full . Seating was tighter than any international I’ve taken . We arrived in London 10 minutes early. Had it not been for handicap assistance I would have missed my connection. Had it not been for the extra 10 minutes because we landed early I would have missed my flight . 3 hours and 10 minutes from plane to plane as they were boarding when I arrived . None of that is the fault of British Air but the understaffed and confided security at LHR. Because of this I will never use British Air again unless I don’t land in London . Not the airlines fault but I never want to miss a flight because of the blunder in London . The worst I’ve ever encountered in international travel . Sorry British Air but your home needs better management.
Very disappointed late takeoff led them to rebook me on American and United. The latter was cancrllrfg
Flight was on time. The half sandwich offered doesn’t compare to the full meal offered by Egyptair. With BA there is no entertainment whilst on the Egyptair flight you get to choose form a range of movies and the flight map which I quite enjoy.
The flight from Porto was delayed by 3 hours. Arrived in the US late at night. Exhausted from all the waiting. And staff did not communicate well with customers.
Horrible food and uncomfortable plane. One toilet was out of service.
If I have to decide again definitely I will pick another Airline…..British Airways NO MORE.
The Heathrow team was no prepared for the number of people who were coming through at that time of the morning, it seemed they were also experiencing shift change. The lines were incredibly long and moved at a snails pace. A airport rep walked by me, I presented my boarding pass to her and asked if she thought I would make the my flight If I stayed in the current lane. The look on her face told me I was not going to make my flight. She then whisked me to another lane, got me through the line and i ran to the gate and boarded my flight with only seconds to spare. It was a frustrating experience, which BA had nothing to do with. BUT after getting onto the airplane, the flight team was welcoming and I felt a huge sense of relief. Thank you to the BA flight team!!!
