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Sunwing Airlines customer reviews
6.4
Based on 32 verified guest reviews
6.2Comfort
7.5Crew
3.7Entertainment
4.6Food
6.8Boarding
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A wifi/movie option
I bought a 1-way ticket from Punta Cana home to Canada, surprise, when I got to the lineup at the airport Sunwing charges a 20 USD airport tax separately. I was told I should have known, though it is the only airline in the terminal that charges it (separately, USD only, no cards or local currency accepted). ATMs at the airport out of service, nowhere to purchase USD on-site. Local banks do not sell you USD if you don't have an account with them... Eventually I found a taxi driver to buy the currency from. Luckily I speak Spanish and am comfortable in the country on my own. I was able to find a solution as the Nexus greeter for Sunwing offered no help. Other Sunwing team members and flight crew I met later were much more helpful when I could not complete self-check-in (flying with carry-on only) as all the seats were locked and apparently could only be assigned at the desk (despite the greeter telling me to use the self-check-in).
Minimal service (no entertainment or snack) as advertised, so be prepared. Very friendly flight crew and staff. Excellent service all around
I missed my flight due to Covid. I reached out with every possible means and no one responded or picked up. I’m stuck in a foreign country with no money and my airline won’t even respond to know if I can have any refund
It was ok - just 5 hour of flight
Edreams did not pay the airline and I had to buy another ticket to be able to travel and they still have not refunded my money
The real problem with Sunwing is that they are totally undependable. Plane was supposed to heave at 8:20 pm from Varadero to Toronto. Instead because of delays on their part, finally left at 2:30 AM Same thing happened a few days back to my family whereby they were delayed one full day. Throughout the process, no one told them anything. They found out by accident from another passenger after waiting a few hours in the hotel all for nothing Same thing happened with my daughter and husband last year with delays which caused them to miss two days of s much needed 7 days break to Aruba No matter what the cost, I will nit fly Sunwing again and also encourage friends and values to never fly this hihh highly problematic airline
Pros:The seat was comfortable.
Cons:All my cards got declined!!! I couldn’t board on the plain. I almost missed my flight. Worst experience of my life.
Due to the onboard check on system malfunction, we were getting conflicting messages about the flight status. Found it very interesting that kayak gave us updates before the Sunwing app or representatives did.
The flight out check in was horrible. Not enough staff to serve or guide people. People that did the online check-in and then at the booth check-in took longer to just check our bags then the people that did nothing and just did the regular check-in line.
Sunwing Airlines flight status
금 11/22
Sunwing Airlines route map – Which destinations does Sunwing Airlines fly to?
Find out which destinations you can fly to direct with Sunwing Airlines by entering your departure airport. If you want to know whether Sunwing Airlines flies a certain route, enter both the departure and destination airport before hitting search.금 11/22
All Sunwing Airlines flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|
| 626 | Toronto (YYZ) | Varadero (VRA) | 3h 35m | • | ||||||
| 3300 | Toronto (YYZ) | Santa Clara (SNU) | 3h 35m | • | ||||||
| 4338 | Toronto (YYZ) | Punta Cana (PUJ) | 4h 20m | • | ||||||
| 732 | Toronto (YYZ) | Montego Bay (MBJ) | 4h 15m | • | ||||||
| 515 | Toronto (YYZ) | Cancún (CUN) | 4h 15m | • | ||||||
| 2381 | Vancouver (YVR) | Cancún (CUN) | 5h 55m | • | ||||||
| 6352 | Montreal (YUL) | Varadero (VRA) | 4h 5m | • | ||||||
| 5317 | Montreal (YUL) | Cancún (CUN) | 4h 55m | • | ||||||
| 4348 | Ottawa (YOW) | Punta Cana (PUJ) | 4h 25m | • | ||||||
| 4387 | Edmonton (YEG) | Cancún (CUN) | 5h 50m | • | ||||||
| 6204 | Montreal (YUL) | Cayo Coco (CCC) | 4h 0m | • | ||||||
| 561 | Toronto (YYZ) | Mazatlán (MZT) | 5h 10m | • | ||||||
| 602 | Toronto (YYZ) | Cayo Coco (CCC) | 3h 40m | • | ||||||
| 4228 | Montreal (YUL) | Punta Cana (PUJ) | 4h 30m | • | ||||||
| 7292 | Montreal (YUL) | Montego Bay (MBJ) | 4h 40m | • | ||||||
| 418 | Québec City (YQB) | Puerto Plata (POP) | 4h 25m | • | ||||||
| 7124 | Toronto (YYZ) | Liberia (LIR) | 5h 25m | • | ||||||
| 452 | Calgary (YYC) | Punta Cana (PUJ) | 6h 50m | • | ||||||
| 5121 | Toronto (YYZ) | Puerto Vallarta (PVR) | 5h 25m | • | ||||||
| 728 | Montreal (YUL) | Liberia (LIR) | 6h 0m | • | ||||||
| 5286 | Cancún (CUN) | Vancouver (YVR) | 6h 45m | • | ||||||
| 6205 | Cayo Coco (CCC) | Montreal (YUL) | 3h 45m | • | ||||||
| 6240 | Toronto (YYZ) | Holguín (HOG) | 3h 50m | • | ||||||
| 6146 | Montreal (YUL) | Holguín (HOG) | 4h 10m | • | ||||||
| 4388 | Cancún (CUN) | Edmonton (YEG) | 6h 15m | • | ||||||
| 120 | Winnipeg (YWG) | Punta Cana (PUJ) | 5h 45m | • | ||||||
| 6209 | Cayo Coco (CCC) | Ottawa (YOW) | 3h 35m | • | ||||||
| 391 | Varadero (VRA) | Winnipeg (YWG) | 4h 50m | • | ||||||
| 6208 | Ottawa (YOW) | Cayo Coco (CCC) | 3h 50m | • | ||||||
| 390 | Winnipeg (YWG) | Varadero (VRA) | 4h 35m | • | ||||||
| 603 | Cayo Coco (CCC) | Toronto (YYZ) | 3h 35m | • | ||||||
| 3116 | Québec City (YQB) | Cancún (CUN) | 5h 0m | • | ||||||
| 3117 | Cancún (CUN) | Québec City (YQB) | 4h 25m | • | ||||||
| 6177 | Varadero (VRA) | Vancouver (YVR) | 6h 55m | • | ||||||
| 5184 | Cancún (CUN) | Winnipeg (YWG) | 5h 0m | • | ||||||
| 739 | Calgary (YYC) | Edmonton (YEG) | 1h 0m | • | ||||||
| 738 | Calgary (YYC) | Montego Bay (MBJ) | 6h 20m | • | ||||||
| 5183 | Winnipeg (YWG) | Cancún (CUN) | 4h 55m | • | ||||||
| 6176 | Vancouver (YVR) | Varadero (VRA) | 5h 55m | • | ||||||
| 4160 | Edmonton (YEG) | Punta Cana (PUJ) | 6h 55m | • | ||||||
| 739 | Montego Bay (MBJ) | Calgary (YYC) | 7h 0m | • | ||||||
| 738 | Edmonton (YEG) | Calgary (YYC) | 1h 5m | • | ||||||
| 4161 | Punta Cana (PUJ) | Edmonton (YEG) | 7h 55m | • | ||||||
| 3306 | Montreal (YUL) | Santa Clara (SNU) | 4h 0m | • | ||||||
| 733 | Montego Bay (MBJ) | Toronto (YYZ) | 4h 10m | • | ||||||
| 516 | Cancún (CUN) | Toronto (YYZ) | 3h 55m | • | ||||||
| 4349 | Punta Cana (PUJ) | Ottawa (YOW) | 4h 35m | • | ||||||
| 6353 | Varadero (VRA) | Montreal (YUL) | 3h 40m | • | ||||||
| 121 | Punta Cana (PUJ) | Winnipeg (YWG) | 6h 25m | • | ||||||
| 6241 | Holguín (HOG) | Toronto (YYZ) | 3h 55m | • | ||||||
| 4214 | Montreal (YUL) | Puerto Plata (POP) | 4h 20m | • | ||||||
| 699 | Varadero (VRA) | Calgary (YYC) | 6h 15m | • | ||||||
| 698 | Calgary (YYC) | Varadero (VRA) | 5h 30m | • | ||||||
| 4210 | Toronto (YYZ) | Puerto Plata (POP) | 4h 5m | • | ||||||
| 7125 | Liberia (LIR) | Toronto (YYZ) | 5h 10m | • | ||||||
| 4139 | Punta Cana (PUJ) | Toronto (YYZ) | 4h 40m | • | ||||||
| 453 | Punta Cana (PUJ) | Calgary (YYC) | 7h 55m | • | ||||||
| 5122 | Puerto Vallarta (PVR) | Toronto (YYZ) | 4h 29m | • |
Top airports served by Sunwing Airlines
- Toronto Pearson Intl Airport (YYZ)
- Montreal Pierre Elliott Trudeau Intl Airport (YUL)
- Cancun Airport (CUN)
- Punta Cana Airport (PUJ)
- Varadero Juan Gualberto Gomez Airport (VRA)
- Ottawa Airport (YOW)
- Québec City Airport (YQB)
- Cayo Coco Airport (CCC)
- Montego Bay Sangster Intl Airport (MBJ)
- Edmonton Airport (YEG)
- Santa Clara Airport (SNU)
- Winnipeg Airport (YWG)
- Puerto Vallarta Ordaz Airport (PVR)
- Holguín Frank Pais Airport (HOG)
- Vancouver Intl Airport (YVR)
Sunwing Airlines contact information
- WGIATA code
- +1 877 786 9464Call
- sunwing.caVisit
Overview of Sunwing Airlines
If you travel with Sunwing Airlines, you will have the option of flying to many different countries located throughout North America, South America, and Central America. While options such as Canada and Mexico are popular for North America, destinations in South and Central America consist of Honduras, the Dominican Republic, and Cuba.
For those that will be accompanied by small children on their flight, you are able to take advantage of several benefits, including meals that are specifically meant for kids, as well as a free activity backpack that contains items like puzzles, a game book, coloring materials, and a beach ball that your little one can play with once you reach your destination.
Sunwing Airlines offers three different travel classes for passengers to choose from: Economy, Elite Plus, and Premium. While Economy will provide you with standard perks, like the option of bringing a carry-on and receiving free light snacks, Elite Plus comes with priority boarding, priority check-in, the ability to choose your own seat, and more legroom. If you opt for Premium, you will also be given a free glass of sparkling wine and one free checked bag up to a certain weight limit.
This airline has a medium-sized fleet that is composed of over 15 aircraft, with a majority of them being Boeing. The Boeing 737-800 is the most commonly used plane, as it works well for both medium-range and long-haul flights and can fit up to almost 200 passengers. For slightly longer flights, the company opts to use the Boeing 737 MAX 8, a choice that is more spacious.
Sunwing Airlines information
| IATA code | WG |
|---|---|
| Routes | 250 |
| Top route | Cancún to Montreal Pierre Elliott Trudeau Intl Airport |
| Airports served | 40 |
| Top airport | Toronto Pearson Intl |
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Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.