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Southern / Mokulele customer reviews
6.7
Based on 29 verified guest reviews
5.7Food
7.0Comfort
7.0Boarding
7.6Crew
6.4Entertainment
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Communication could be better but the staff and crew were over the top friendly and helpful, The flight itself was smooth.
flight was cancelled literally at 10pm the night before an early morning flight with hardly any time to reschedule. Will never book with kayak again.
My flight was cancelled 12 hours before takeoff. I was not able to reschedule another flight to make connections and had to cancel the entire trip. The ticket that was supposed to replace the cancelled flight had no boarding pass and I was unable to get one at the airport so I was denied access to the rescheduled flight. I was refunded but I missed my daughter's birthday.
I had a family emergency and couldn’t make the flight, and they wouldn’t let me cancel/refund it (a *month* ahead of time), were especially difficult with me on the phone, and wouldn’t let me even so much as reschedule the flight or get credit.
Flight was cancelled, communication was poor and should have canceled flight much earlier.
Flight was cancelled!!
Flight was cancelled twice. Moved four more times. Probably the least timely and poorly run airline I have ever experienced in my life. I have traveled hundreds of times to dozens of countries and this one takes the cake.
Bad. Flight was missed.
Excellent crew, good flight. Flight was delayed about 1 1/2 hours though.
Pros:The ground crew and flight crew were great.
Cons:Would have appreciated easier steps (lower risers) for boarding. Arthritic knee makes it hard for me to manage the high risers between steps. Also having armrests would have made the flight more comfortable.
Southern / Mokulele flight status
Thu 12/19
Southern / Mokulele route map – Which destinations does Southern / Mokulele fly to?
Find out which destinations you can fly to direct with Southern / Mokulele by entering your departure airport. If you want to know whether Southern / Mokulele flies a certain route, enter both the departure and destination airport before hitting search.Thu 12/19
All Southern / Mokulele flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|---|---|---|
| 521 | Kapalua (JHM) | Honolulu (HNL) | 0h 55m | • | • | • | • | • | • | • |
| 641 | Kailua-Kona (KOA) | Waimea (Kamuela) (MUE) | 0h 30m | • | • | • | • | • | • | • |
| 746 | Hoolehua (MKK) | Kahului (OGG) | 0h 35m | • | • | • | • | • | • | • |
| 640 | Waimea (Kamuela) (MUE) | Kailua-Kona (KOA) | 0h 30m | • | • | • | • | • | • | • |
| 641 | Waimea (Kamuela) (MUE) | Kahului (OGG) | 0h 48m | • | • | • | • | • | • | • |
| 760 | Kahului (OGG) | Hoolehua (MKK) | 0h 35m | • | • | • | • | • | • | • |
| 506 | Honolulu (HNL) | Kapalua (JHM) | 1h 0m | • | • | • | • | • | • | • |
| 640 | Kahului (OGG) | Waimea (Kamuela) (MUE) | 0h 53m | • | • | • | • | • | • | • |
| 672 | Honolulu (HNL) | Lanai City (LNY) | 0h 50m | • | • | • | • | • | ||
| 460 | St. Louis (STL) | Quincy (UIN) | 1h 0m | • | • | • | • | • | • | • |
| 404 | Harrison (HRO) | Dallas (DFW) | 2h 30m | • | • | • | • | • | • | • |
| 436 | Hot Springs (HOT) | Dallas (DFW) | 2h 5m | • | • | • | • | • | • | • |
| 422 | El Dorado (ELD) | Dallas (DFW) | 2h 7m | • | • | • | • | • | • | • |
| 443 | Chicago (ORD) | Burlington (BRL) | 1h 40m | • | • | • | • | • | • | • |
| 342 | Pueblo (PUB) | Denver (DEN) | 0h 55m | • | • | • | • | • | • | • |
| 405 | Dallas (DFW) | Harrison (HRO) | 2h 20m | • | • | • | • | • | • | • |
| 419 | Dallas (DFW) | Hot Springs (HOT) | 1h 54m | • | • | • | • | • | • | • |
| 423 | Dallas (DFW) | El Dorado (ELD) | 1h 52m | • | • | • | • | • | • | • |
| 341 | Denver (DEN) | Pueblo (PUB) | 0h 55m | • | • | • | • | • | • | • |
| 447 | St. Louis (STL) | Burlington (BRL) | 1h 15m | • | • | • | • | • | • | • |
| 880 | Chadron (CDR) | Denver (DEN) | 1h 5m | • | • | • | • | • | • | • |
| 446 | Burlington (BRL) | St. Louis (STL) | 1h 15m | • | • | • | • | • | • | • |
| 442 | Burlington (BRL) | Chicago (ORD) | 1h 40m | • | • | • | • | • | • | • |
| 449 | St. Louis (STL) | Jonesboro (JBR) | 1h 35m | • | • | • | • | • | • | |
| 467 | Quincy (UIN) | St. Louis (STL) | 1h 0m | • | • | • | • | • | • | |
| 450 | Jonesboro (JBR) | St. Louis (STL) | 1h 36m | • | • | • | • | • | • | |
| 458 | Jonesboro (JBR) | Nashville (BNA) | 1h 40m | • | • | • | • | • | • | |
| 246 | Washington, D.C. (IAD) | Lancaster (LNS) | 1h 11m | • | • | • | • | • | • | |
| 459 | Nashville (BNA) | Jonesboro (JBR) | 1h 50m | • | • | • | • | • | • | |
| 809 | Imperial (IPL) | Phoenix (PHX) | 1h 12m | • | • | • | • | • | • | |
| 810 | Phoenix (PHX) | Imperial (IPL) | 1h 15m | • | • | • | • | • | • | |
| 801 | Imperial (IPL) | Los Angeles (LAX) | 1h 17m | • | • | • | • | • | ||
| 802 | Los Angeles (LAX) | Imperial (IPL) | 1h 15m | • | • | • | • | • | ||
| 758 | Kahului (OGG) | Lanai City (LNY) | 0h 35m | • | • | • | • | • | • | • |
| 722 | Kahului (OGG) | Hana (HNM) | 0h 33m | • | • | • | • | • | • | • |
| 627 | Hana (HNM) | Kahului (OGG) | 0h 30m | • | • | • | • | • | • | • |
| 751 | Lanai City (LNY) | Kahului (OGG) | 0h 32m | • | • | • | • | • | • | • |
| 772 | Hoolehua (MKK) | Honolulu (HNL) | 0h 44m | • | • | • | • | • | • | • |
| 538 | Honolulu (HNL) | Hoolehua (MKK) | 0h 45m | • | • | • | • | • | • | • |
| 999 | Kalaupapa (LUP) | Hoolehua (MKK) | 0h 20m | • | • | • | • | • | • | |
| 999 | Honolulu (HNL) | Kalaupapa (LUP) | 0h 50m | • | • | • | • | • | • | |
| 998 | Hoolehua (MKK) | Kalaupapa (LUP) | 0h 20m | • | • | • | • | • | • | |
| 998 | Kalaupapa (LUP) | Honolulu (HNL) | 0h 43m | • | • | • | • | • | • | |
| 673 | Lanai City (LNY) | Honolulu (HNL) | 0h 50m | • | • | • | • | • | • | |
| 362 | Lafayette (LAF) | Chicago (ORD) | 1h 20m | • | • | • | • | • | • | |
| 363 | Chicago (ORD) | Lafayette (LAF) | 1h 5m | • | • | • | • | • | • | |
| 125 | Washington, D.C. (IAD) | DuBois (DUJ) | 1h 34m | • | • | • | • | • | • | |
| 124 | DuBois (DUJ) | Washington, D.C. (IAD) | 1h 30m | • | • | • | • | • | • | • |
| 243 | Lancaster (LNS) | Washington, D.C. (IAD) | 1h 11m | • | • | • | • | • | • | • |
| 489 | Quincy (UIN) | Chicago (ORD) | 1h 57m | • | • | • | • | • | • | • |
| 488 | Chicago (ORD) | Quincy (UIN) | 1h 55m | • | • | • | • | • | • | • |
| 152 | Pittsburgh (PIT) | Lancaster (LNS) | 1h 32m | • | • | • | • | • | • | |
| 392 | Bradford (BFD) | Washington, D.C. (IAD) | 1h 30m | • | • | • | • | • | • | |
| 233 | Pittsburgh (PIT) | DuBois (DUJ) | 0h 55m | • | • | • | • | • | • | |
| 305 | Bradford (BFD) | Pittsburgh (PIT) | 1h 10m | • | • | • | • | • | • | |
| 304 | Pittsburgh (PIT) | Bradford (BFD) | 1h 5m | • | • | • | • | • | • | |
| 227 | DuBois (DUJ) | Pittsburgh (PIT) | 0h 58m | • | • | • | • | • | • | |
| 309 | Lancaster (LNS) | Pittsburgh (PIT) | 1h 49m | • | • | • | • | • | • | |
| 393 | Washington, D.C. (IAD) | Bradford (BFD) | 1h 30m | • | • | • | • | • | ||
| 885 | Denver (DEN) | Chadron (CDR) | 1h 5m | • | • | • | • | • | • | • |
| 337 | Washington, D.C. (IAD) | Williamsport (IPT) | 1h 34m | • | • | • | • | • | • | |
| 334 | Williamsport (IPT) | Washington, D.C. (IAD) | 1h 30m | • | • | • | • | • | • | |
| 78 | El Dorado (ELD) | Memphis (MEM) | 1h 35m | • | • | • | • | |||
| 66 | Harrison (HRO) | Memphis (MEM) | 1h 30m | • | • | • | • | |||
| 67 | Memphis (MEM) | Harrison (HRO) | 1h 40m | • | • | • | • | |||
| 79 | Memphis (MEM) | El Dorado (ELD) | 1h 40m | • | • | • | • |
Top airports served by Southern / Mokulele
- Hoolehua Molokai Airport (MKK)
- Honolulu Airport (HNL)
- Kahului Airport (OGG)
- Washington, D.C. Dulles Intl Airport (IAD)
- Chicago O'Hare Intl Airport (ORD)
- Lanai City Airport (LNY)
- Dallas/Fort Worth Airport (DFW)
- Pittsburgh Airport (PIT)
- Lambert-St Louis Airport (STL)
- DuBois Jefferson County Airport (DUJ)
- Quincy Regional Airport (UIN)
- Lancaster Airport (LNS)
- Burlington Airport (BRL)
- Bradford Airport (BFD)
- Imperial County Airport (IPL)
Southern / Mokulele contact information
- 9XIATA code
- +1 800 329 0485Call
- iflysouthern.comVisit
Overview of Southern / Mokulele
As Southern Airways Express has its headquarters in the United States, this airline primarily operates domestic flights between the country’s different states. Passengers can travel to over 20 different destinations across the entire country, with many of them being located in the Mid-Atlantic region.
While the airline doesn’t maintain codeshare agreements and isn’t a member of an air alliance, it is connected to several other companies through subsidiaries and partnerships. For example, in early 2019, it acquired Mokulele Airlines, a company that has its headquarters in Hawaii and primarily flies between the different islands. Additionally, in 2016, it purchased Sun Air Express, another domestic airline that allowed the company to diversify its flight paths and add to its pre-existing fleet of aircraft and resources.
Travelers that will be flying with Southern Airways Express have one travel class to choose from, which is Economy. Having an Economy ticket comes with basic perks and services, such as being able to bring one carry-on and a personal item, having access to casual snacks, and being provided with free non-alcoholic drinks.
Southern Airways Express has a fleet of over 20 aircraft, with almost all of them being either Cessna, Piper, or Grand Caravan. The Cessna 208 Caravan is by far the most commonly used and is a choice that can comfortably fit up to 9 passengers while primarily employed for short flights. The Piper PA-31 Chieftains is a plane that has a slightly larger fuel capacity, but also holds less than 10 passengers and has a two-seat configuration.
Southern / Mokulele information
| IATA code | 9X |
|---|---|
| Routes | 68 |
| Top route | Hoolehua to Honolulu |
| Airports served | 33 |
| Top airport | Hoolehua Molokai |
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