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Food quality and the overall service of the staff and significantly decreased. The flight was delayed at the Istanbul airport and the passengers were kept onboard for more than 3 hours. The staff didn’t kept the passengers informed and everyone was upset.

The economy seats are small and crowded, but overall the food was very good, cutest little gift bags also! Crew was very nice and professional. Everything was clean.

Cross Atlantic flight terrible aircraft TK10 on the way back : Old configuration tacky . The boarding in Istanbul at the gate fly TK686 was a mess unorganized , very rude ground staff . Overall never again

You need to weight all bags together because we were 2 and we allowed 4 bags plus hand carry and personal items. We trying to saved bag like we put our stuff in 3 bags so we don’t have to carry more bags and airline also save space time less bags less work. We had only 1.6 kg over and we requested crew he said it’s airline policy that you need separate bag that’s ruined our mod and carry that suit in our hand in plastic bag he didn’t understand that we have less bags that make sense if we brought over luggage then it’s problem. I think if you guys change your policy and weight all together that will be good

Turkish airlines always is an excellent airline, bottle water, comfort kits were provided. Decent food on board, friendly staffs.

After boarding cabin was too hot AC didn’t work

Check-in was a mess, transfer flights were sepersted so no one could sit with their company. Some tickets were closed to online check-in without notice hand luggage allowances were not checked so oberhead bins were already full halfway through boarding.

Everything was great except the meat served was tough and overcooked!

Very happy with the service, comfort, and food on Turkish Airlines. Security and check in was great.

6 hour delay for connecting flight in Istanbul, no real information or support, spend night in lounge which was extremely noisy due to construction works.