Low season | September |
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High season | February |
Cheapest flight | RM 210 |
Was on holiday with my partner and we booked with Vietnam airlines as it not meant to be a budget airline. They separated us and made us sit at either end of the plane. Not the way I planned to spend my time on my holiday separate from my loved one. How can they separate people on the same booking. They know we are together and spending quality time together.
Was on holiday with my partner and we booked with Vietnam airlines as it not meant to be a budget airline. They separated us and made us sit at either end of the plane. Not the way I planned to spend my time on my holiday separate from my loved one. How can they separate people on the same booking. They know we are together and spending quality time together.
I had sometimes my trips with Vietnam Airlines and I like it 😊
The check-in process was great, and I cannot remember the name of the supervisor, but he was good and told us about the transit process very correctly and efficiently and kindly. We were given down access and the overall process was very efficient.
The plane had a technical problem it would delayed 10 hours but they just gave limited information and put all passengers into the Miracle lounge. Ther were not enough chairs and so on.
Ensure there is a choice of food for all customers and also enough food
An excellent airline; polite and courteous cabin crew, excellent meal and drink service. Highly recommended.
We boarded the plane at 1:20 pm It was hot. There was no air-conditioning It was stifling They kept us on the plane sitting there for 1 hour and 10 minutes
No space in between the seats as per them the average height of human is 5’3” and weight as 55, so seats are designed as per the same. Also, the aircraft was dirty and full of insects
when we arrived at Taipei no one help us to get boarding pass. we saw a few people there asked them for help but they just ignored us. There was a guy told us to call Starlux number to get help but we don’t know how to dial the number until there was a lady working there helped us to call Starlux customer then someone came down took us to another counter for boarding pass. Very confused and inconvenient. We might not choose Starlux again in the future.
There was no entertainment and food option limited But the service was first class on an economy flight
The flight isn’t great, as the plane has faulty with light and noise. It blinks and make noise for 8hrs non stop! Causing health and sensory issues! Causing Hazard matter to all 3 babies that on bassinet seats. This matters affected 12 passengers and the most horrible flight I ever experience. Have been flying with MAS for more 30yrs and this is the worst! Very disappointed
AC not working, just slowly blowing room temperature air. Long taxi time does not help as well. Sweating all over the whole trip.
Did not take as cancelled 3 time so took another airline
It was a 2-hour flight so they didn't have much time for serving food. There was some turbulence so they could not serve hot coffee or tea for the safety reason. Good service, good tasting food, nice plane, a little bit of delay.
The IFE is quite unconvenient if using our own device. Not all passenger brought their own earphone/headphone.
Ok, but legspace on MH0127 from Kul to Per was too small. It was not possible to tilt my seat which I don't understand because the seat in front of my could do it. So I didn't rest on the flight. Also, the crew was probably understaffed because it took very long time to take trash after the meal. Everything very different from the flight with Malaysian Airlines from London to KL.
Service / food has to be much better. Staff were not very attentive to requests. Requested for a second serve of coke and got a weird look back from the host! Was also told they don’t have extra water bottles when I requested for one before sleep! Dinner time food was very minimum and average.
An overnight Doha to KL. Great sleep, good service and tasty food in business class
chaos boarding. Crew in business class seemed short staffed and lacking in attention to details initially, but did improve during flight.
The cabin was quite noisy as there were lots of children travelling for the school holidays. Found the selection of movies limited.
Instead of landing we had to go around and landed in Kuala Lumpur International Airport instead of Subang. Then we had to restart and arrived over 2.5 hrs late
As usual, poor communication on delays. No info, no updates, no apologies.
Boarding was nuts. Gate change. Delayed. No communication from gate staff. They seemed lost. Rest of the flight went well
Premium check in was worth it. Boarding process was a little chaotic. Seats were super cramped and I am less than 80kg and 180cm
It was good. The FACE check in at KLIA2 was not working.
should remind people who cough must wear the mask. A few persons surrounding keep coughing.
The flight delay... but bus from the airport be on time
Bad experience, delay like no tomorrow. Original schedule departure time at 9:30pm, delayed until 12:05am only depart.
Great. Very satisfied with a direct flight from Penang back to HK international. Stewards in the cabin were very friendly and helpful. Would not hesitate to fly with Air Asia in the future.
Second time flying on AirAsia. They’re fine for a low cost carrier, so I don’t expect high level hospitality. They could have informed us that the flight would be delayed even if by a few minutes, instead of the passengers asking the gate agents why we’re not boarding 8 minutes before takeoff. And given some of the passengers on this particular flight were problematic, the crew did great handling such people.
1-Airlines did not send any info to inform the clients about changing fight number. 2-Delayed too long on runay without any explanation
체크인을 담당하는 승무원이 아주, 몹시 불친절하고 전문성이 현저하게 떨어졌습니다. The flight attendant in charge of the check-in was very, very unfriendly and markedly less professional.
VietJet was 2 hours late, but Kayak is not able to track my travel correct.
Flights on time is good. Crew should take care of passengers more.
Not punctual in departure and seats are very tight and narrow. Crew should handle noisy families during flight.
Seats too small and tight. Flight attendants don't know how to deal with family with noisy kids on board.
Paid for seats near the window but given seats right at the back, near the toilets. This location was so noisy with the blasts from the aircraft engines blowing beside. Not a nice one 😞.
Flight was delayed 2 hours, which seems regular with this airline. Aircrew were avarage, friendly but robotic. At check in I asked for a spare seat. Got some stupid response about loading capacity (it was 85% full!) Then passengers behind jumped up and moved to vacant exit rows, they obviously didn't pay for. Waited over 20+ minutes to disembark, with ground staff trying to squash all passengers onto 1 bus. Causing even more delays. Unsafe and stupid! But this is a problem at Saigon airport. Overall a very average experience!
In experience we didn't even get water unless it was paid for. Even Bamboo Airlines provided free water. The flight was cold with no blanket being provided. The flight attendants were not responsive in keeping the passengers under control. I complained about fellow passengers playing loud music several times before one of the flight attendants to action. I will not recommend flying with Vietjet unless things improve.
I have few bad reviews about VietJet, but my experience was really good and it worth every penny..
When booking through Kayak, we were redirected to a third party booking site called Kiwi. Apparently we paid the full amount to Kiwi, but they did not pay the airline. When we arrived at the airport, we had to buy tickets again because they said the tickets we booked through Kiwi were cancelled due to non-payment. Beware of Kiwi! We are trying to get them to reimburse the other set of tickets we bought now.
New aircraft, no crying babies :D, on-time departure, professional and good looking air crew :D. Overall I had good experience and great first impression with Vietravel Airlines