I ask the crew to help me get my bag because I can't reached it she ignore me
ANA’s service was great, and the flight was nice and smooth . They gave us updates and checking in and boarding was smooth and easy .
The whole flight in Economy was great, the crew were just amazing and the food was great as well
Domestic flight, 1hr 20mins from SFO to LAX, which takes about probably 40-30mins on air.
Easy if you are a United States Citizen, when you go to US Border & Customs, bring your Passport if you arrive Internationally. Remember to pick up your check baggage before moving into domestic flights, as they will check the tag for the plane you are boarding in. (They will check your baggage again). Bring your ID/DL (Real-ID COMPLIANT) with you to pass security/TSA, passport works too. SFO is pretty strict as well as LAX. Domestic flight, 1hr 20mins from SFO to LAX, which takes about probably 40-30mins on air.
The seats are too small for international flights. I felt like cattle.
Boarding was quick and efficient. The food was very good and they had pictures showing you what options there were to avoid misunderstandings.
As my first experience in business class it was a great trip considering how long the flight is and how hard it usually is to sleep in economy
Chair was broken. Crew was awesome. Food was eh. Dinner food not so good the sandwich was good ( for airplane food) headphones hurt my ears. It’s hard because no one has plug in earphones
Crew was professional. Never enough leg room for 12 hour overnight flight.
This flight was 16 hours and they made it very tolerable. Seats were comfortable and the staff very accommodating. I had plenty of inflight entertainment. Food was very good.
Service excellent would chose Singapore airlines as my first choice
The staff were amazing and very kind. The seats recline a little too far back and are up close when sitting behind.
My groups frequent flyer star allianceUnited airline miles was not accepted. The Singapore premium economy bag had to be requested, it was very lacking- no toothbrush. I paid more than double than economy but could only use the bathrooms sharing with economy which was hardly available and had to wait in line. Is the 2X $ worth it just for a larger seat???? It is questionable. Seats were not that comfortable. My husband’s seat had white stains on it- had to wipe it down. Our headphones did not have covers on it. Food- way too much.
Fantastic patience when one of the passengers behind me was an absolute horrible, horrible person and the girls just kept smiling and doing their job with patience and kindness. Well, done to the crew.
Could not really fault anything. We had a really short time between flights (about 45 mins), and had to get across the other side of the terminal. But we made it and crew were helpful. Food was good and service for the kids was great.
On time, friendly staff and decent food. Would definitely recommend.
A 16 hour flight from Singapore to Los Angeles had only 2 meals. Please make it 3 meals.
Once again the meal served was delicious - we got chicken rice
Overall good experience, convenient Changi Airport, even the layover was long.
Staff was generally seeming stressed out and was a bit rude and slow. Plane left late. Pilot was very well-spoken.
Cabin was pitch black, even during meal service. The reading lights for seat 2E/F did not work, and seat 2E did not recline.
The seat seemed roomy, the service was good, everything was fine.
Was realllly smooth. It was delayed but we were well informed.
The senior flight attendants were amazing. Totally different vibe from other carriers. Easy 10 hour flight in Business Class. Great food. Good humor as well.
Delayed by 2.5hrs any longer and they would’ve had to honour their own policy for breaking their own rules and regs. Not cool, especially when I have an infant child that needs to stay on a routine and they get schedules.
The width of the chair is very small. Not comfortable at all.
Flight delayed over three hours. Arrived into SFO during rush hour and what would have been a one hour drive home took more than 2 hours. Very poor UNITED AIRLINES!!
I found that it seems that the space for personal bags or luggage is not enough( the cabinets for personal bags or luggage over the seats) .
service was slow and at times there was no service at all in premium plus seats. they do not care about people in premium plus
