Terrible boarding experience, with an incomprehensible assignment of priorities. “Fast track” was the slowest. Poor system planning.
Internet connection was very weak, did not connect at all. Seat comfort was poor, buttons didn't work properly. Overall not impressed in business class.
Terrible boarding process, no proper line maintained even for business class, crews are not very attentive, business class food quality / variety / quantity have gone down, everything has become cheap.
Business class: Like: food selection presentation Staff on the airline Love: lounge in Istanbul Needs major improvement: attitude of reception at Istanbul lounge: 4 of them sitting there: inattentive and then rude. They do not fit with rest of Turkish hospitality!
The economy seats are small and crowded, but overall the food was very good, cutest little gift bags also! Crew was very nice and professional. Everything was clean.
The food served was frozen salad and hummus. The hot meal was fine. Crew was doing bare minimum
Very poor! It was too hot! It smelled. The food was nasty. The bathroom sink to wash hand was barely working. The tray table was broken. Everything was just wrong!
Everything was good ,except the entertainment screen froses for hall way
Very poor service. Not friendly and special food ordered but not served
My checked bag did not get loaded on the aircraft in Istanbul. Other than that, the flight was smooth, on time and the crew was friendly, efficient, and professional.
