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The ground crew members at check in counter were courteous. The boarding was seamless. Flight departed as scheduled. Service on board was great

A lot of snacks and provided on request by traveller. Preferred meals which were on their menu were not always sufficient for those who wanted them. We were told 2 different items and offer which we asked for were not offered initially. We rejected the 3rd item given as a substitute for our initial choices which we didn't want and so we didn't accept it. Eventually our initial choice was offered. During service of coffee and tea, the crew member didn't offer us and moved back. Luckily neither of us wanted tea at that time. Crew members must avoid behavior that may be suggestive of discrimination

Online check in and seat assignments are terrible. All 4 flights

It was a pleasant experience. In flight entertainment could have been better

Our flight was canceled with no rebooking offered. We are still waiting for a refund and had to book a very expensive flight to return to Toronto without any compensation or help from Turkish or flight hub. Extremely poor service during a time of crisis, speaks volumes about the type of airline and flight hub as a disaster of a company with zero accountability

It was disapointing during the wait in Cancun. It took several hours to clean and they told us during that time we could not stand, use the bathroom, have service etc.

Changed to older plane with old set-up in Business class.

I am always amazed with the great service they offer on their regional and international flights

Nothing luxury about Turkish airline compared to many other airlines

Requested food items were always finished but the available food was warm and tasted good Good entertainment options.