Uh there was a delay, because of the weather. And what took usually an hour flight to Louisville took about 6+ hours. Flight got canceled
Cabin crew were excellent in taking care of my mom as she boarded the aircraft from her wheelchair. Did not care much for the food served.
ANA was fine. LAX has some major problems. I needed a wheelchair and BKK and Narita were very good. I do have to remember NOT to tip in Japan. LAX however, was poor. first the attendant wasn't able to push me. The next person left me stranded in several locations. They would just leave me where ever they felt like; No logic to these locations. finally when we cleared immigration, they (there were several people who didn't seem to care about their job) left me in a large room with a baggage carousal. I tried to locate my luggage to no avail. meanwhile my connection was getting closer. I finally talked with Emir from ANA and he showed me to my carousal which was located a few rooms away from where LAX personnel stranded me. Emir also found a good wheelchair attendant to take me the rest of the way. Without Emir from ANA, I would still be stranded, given the amount of care shown by the first wheelchair attendants.
We have had better ANA experience. The crew are friendly.
Wonderfully pleasant experience. Good meal and beverage selections. Professional air staff.
Seat width can be a bit wider. not nice that they charge extra for the window seats.
Seats were comfortable with excellent legroom. Meals were also quite good. The cabin crew were excellent and very helpful. The check-in experience was also very smooth.
The cabin was hot. I was sweating during the whole trip.
Everything was excellent except for the hot cabin during the two trips. Why would you keep the cabins cool hot?
Just okay. Staff is accomodating especially at the check in counter and gate. Boarding was just fine. Leg room was cramped at economy. No entertainment, wifi is so-so. Cola in can given by cup, but rest of can was not given. At least give the whole can.
Over - amazing. The aircraft is somewhat old on this route.
Overall was a good experience and this particular flight the crew were great too at least in business class. It’s not always the case with flydubai. Few things would make me think twice in the future on this route. 1. The arrival into T3 might sound good but it is a real pain as it takes almost 30 mins to get to terminal on the bus as the aircraft still park at T2. The bag takes even longer . If they just let us off at T2, I’d be home within 30 mins of walking off the plane. Instead it takes 1.5 hours. 2. Due to the timing, the very tiny lounge in Penang is so crowded because half the lounge is closed for Qatar crew. Hardly anywhere to sit. 3. Flydubai app and site has a long way to go and using it is very unpleasant.
Good flight overall. Good options of food on NY-Dubai-Mumbai leg. Not that good reversing back. The flight crew is courteous and professional as always. The seating was much more comfortable going into Mumbai than coming back. Cheers!
Very uncomfortable aircraft. No free entertainment or drinks. Food okay. Won't fly with them again.
Flight left on time. Bags came quickly. Crew was nice. But internet never worked and the food was awful.
Flight was delayed by and hour but were informed beforehand
Comfort and customer service from most if the crew was great. The crew reassigning passengers should consider the presence of infants when reassigning seats. Unfortunately a couple of oversized passengers were relocated next to us, making this segment a bit uncomfortable, as there was not only extra leg space required. I ended up swapping seats with my husband so our baby wouldn't be impacted. My husband travelled quite uncomfortable as the reassigned neighbour shoulder and arm ended up on my husband's seat
Boarding, seats, entertainment and service were all great. Food was great except for the fact that there were too many sweet items.
Emeritus is ***** Fly dubai is 0 we need better service for Fly Dubai
Very bad groud crew taking bags less than 7kg Bad food Old plane
We boarded but then sat there waiting on some missed connection people to get on so we sat for about 15 minutes for that. Then we sat again because the passenger manifest was wrong and they had to figure it out before we could leave. That took about another 20 minutes or so. The crew was working hard to figure it out so it’s not their fault. It ended up being a system glitch where someone was upgraded to first class while another person was also in the same seat and it just created a mess that took a little while to figure out. They literally went to every person on the plane asking their names to see who was sitting in the wrong seat. I also hate the entertainment that must be watched on your phone or tablet. Just give us setback screens. It’s so much better. Almost every Delta flight has this now and it is so nice to have them. The crew did a great job. I have no complaints from them. They were very hard working, even with the mishap and a disgruntled passenger.
UA28 was good service and meals. UA is upgraded, I would like to book for next flight by UA Thanks Liao
Old and out of date plane, it seem like every time I fly with united there’s and issue. We were delayed,
We took off an hour late due to arrival airport not having enough gates. That was followed by 1:30 wait to get our bags delivered for the entire flight.
Checkin was painful and slow! Lady didn’t seem to know what was going on and couldn’t explain the delay. Seemed ahe couldnt see the computer scree and we couldn’t hear her talk through her mask.
Smoothly flight, pleasant flight attendants. I wish there were better food choices.
Checked my bag despite paid the seat upgrade and there was plenty of space available in the overhead bin.
Good even though flight was delayed, the crew was prompt and efficient.
Flight delayed over three hours. Arrived into SFO during rush hour and what would have been a one hour drive home took more than 2 hours. Very poor UNITED AIRLINES!!
The Frankfurt airport is just not that easy to get around. Having to get from one end of the airport to the other when it was not well marked was a challenge. The flight itself was fine. I would fly with United again.
Here's a sample answer: "Honestly, I was really impressed with Turkish Airlines, but if I had to suggest one area for improvement, it would be: - *More efficient boarding process*: I noticed that boarding took a bit longer than expected, which might be frustrating for passengers with tight connections.
Unbelievable food and service! Chefs are amazing onboard. WiFi spotty
In this long haul flight, flight attendants never stopped moving and giving excellent service. Very impressive. Very comfortable seats and excellent food
A great airline, no complaints at all. My experience with Cheap Tickets was very disappointing however. Two hours after purchasing the flight they called to tell me that the ticket price had gone up. I’ve never heard of such a thing. That is called false advertising; I will never use this ticketing service again and will warn all friends to never use it.
Seat changes at the last minute Horrible checkin process Sad to see excellent airport with very poor service
Professional staff we left on time. Meals were good. Added nice amenities.
Very poor service. Not friendly and special food ordered but not served
It is much better than other airlines but not the best for the price
Very happy with the service, comfort, and food on Turkish Airlines. Security and check in was great.
6 hour delay for connecting flight in Istanbul, no real information or support, spend night in lounge which was extremely noisy due to construction works.
Air Canada business class used to be among the best among North American airlines, however it has gone downhill since the last time I flew with them. They didn't even offer any drinks prior to takeoff despite having over 30 minutes on the ground for boarding and de-icing. Once we got in the air the service was fine, however the food was lukewarm at best and just okay. The warm bread and spring mix salad was very good at least. My main complaint is they were letting economy guests use our washroom. Presumably because the Max 8 only has one in the rear. However as I was sitting in row 1 I constantly had passengers waiting in line for the toilet.
Breakfast sandwich option sold out by row 30 One flight attendant not very amicable (spoke to a few people about her)
Overall the experience was excellent. Plane was clean but more importantly quiet. Recently, I’ve noticed that Airbus planes seem quieter than their Boeing counterparts. I definitely prefer flying in an Airbus plane.
Baggage lost and still waiting. Lack of communication. Expect more from our national airline
not good, they change our return flight which made our journey 8 hours longer than schedule time
Good except for the kid kicking the back of my seat and then plyin a game on the touch screen
Very comfortable aircraft -8320-200 airbus-even thru turbulence . Crew were not attentive. One drink and stale pretzels. Crew were not interacting or smiling with passengers.
The boarding was very slow, worse at arriving. The rest was okay
We were able to change seats because of the wonderful Jacqueline in customer Service . My seat allowed me a bit more should we room but the seat was pretty narrow and I’m not a big guy. But I was completely impressed with the speed of the board I g process and the quality of the crew!!
Air Canada was on schedule, fast, and took care of me the whole flight. With affordable price, I 100% recommend you fly Air Canada if you are able to.
