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The one gate agent was very abrupt and rude. Not a good look for American for the day

It was late, then the bathroom was inoperable plus it was very hot as well. Plane was very old

Other than Charlotte airport being crowded and a mush of people at the gate and even through the priority lane, the flight was great.

This time there was nothing to be better, really! Boarding on time, taking off on time and arriving earlier. The only complain is about way too long line at pre-check security point at DFW. But this is the airport’s problem, not American Airline.

3 hours late. Second consecutive time this month that a flight from DFW was delayed 3+ hours.

Boarding was a shambles, pushed us all onto the airbridge and then made us wait for ages

Seats were very uncomfortable. I paid extra for a seat with more leg room, the seat was no different than a seat at the back of the plane. Flight attendant was rude.

Departure more than an hour later. Conexion/waiting time at the airport was more than 7 hours :(

I had a broken seat. I couldn’t rest correctly during the all flight

Flight was scheduled to leave at 6:25am. Went to bed at 9pm to get enough sleep. Flight cancelled at 1am that morning. Only flights available either landed at 8:30pm (9 hours later and 3 hours after the event I was trying to attend) or in a completely different state. Way to screw up my weekend, American.