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Flight attendants were great. Comfort of seat and lie down bed pretty good. Food was very mediocre. Wine was good (red French wine) although I should have taken advantage of having more! :-) it was too late on the flight From znz—I was tired…then too early from Dubai. Woman sitting behind me dropped a full bag of garbage on my head while I was sleeping…orange peels, wet partially eaten food and very smelly food garbage which I literally had to pick out of my hair, off my face and away from my pillow. Not the airlines fault but still a very unpleasant experience.

Enough vegetarian food was not available on the flight for all vegetarian guests on the plane. Crew did not adequately handle this experience

Priority boarding for Silver and Premium Economy was very disorganised, in fact, non-existent.

We boarded via a mobile gate in Dubai. I don't care for the bus ride from the gate to the plane

The flight was nice and on time. The comfort can be slightly better in business class

The food options for children is limited The business class bed is not fully lie flat, and this is an uncomfortable sleep

Worst trip ever from the beginning to the end I will never travel with that airline again. I made a big mistake by not going with my regular schedule flight with Qatar airline. Even underpriced cheat me of my 134 dollars I paid for special seats and they kept my money and didn't pay the airline for the seats for me.

I was not allowed to upgrade with miles whereas others were. That’s a pity

Meals were delicious, however I got hungry between dinner and breakfast.

When you buy Emirates you don’t expect low cost. Choice of coffee/tea vs water. Entertainment on demand. Seat distance won’t allow food tray to extend without hitting belly (and I didn’t grow lately)

Seat experience average as they use old 777 for must flights despite full load. Qr fares are higher than other airlines for same routes so they should at least upgrade the planes . Food is average and same dishes for months on most routes I travelled at least - the Arabian rice dish “Maqboos” on every flight for months - I am sure there are other food Arabian dishes ?? It’s become boring ! Crew is always good which makes up for these things but hey confirm us what we need

Overall good. Food choice in business class is a concern as same dishes on every flight for months. Crew is great and seats on this sector were fine . They need to have more variety in dining

The overall flight experience between Doha and Kolkata was satisfactory. The staff onboard were notably engaged, responsive, and enthusiastic, providing a level of service that stood out, especially when compared to the less attentive crew on the earlier leg from Heathrow to Doha. Their eagerness to assist made the journey more pleasant. Additionally, the time spent at the Silver Lounge in Doha contributed positively to the experience. The lounge offered a comfortable and relaxing environment, with adequate amenities and attentive staff. Overall, both the flight and the lounge experience in Doha met expectations, making for a smooth and satisfactory travel experience.

Moved seats, didn't accommodate requests to change seats even though other seats were available.

Noice cancelling headphones would be better since it’s a crowded plane And kids behaviors are unavoidable

Being a platinum member, no attention given. No towel or tissue provided.

More facilities to transport to the gates......felt too much walking distance

It was a long flight but overall a good one. The one thing that I would comment on is that there is a real problem with disposable plastic products when it comes to the meal service. It would be great for Qatar Airways to find ways to make its meal service more circular and reduce the immense amount of waste.

they give hard time at checking, they not allow computer bag or purse

I found it weird that the quality of the flight different from Australia to Doha than the Doha to Berlin leg. The quality of the toiletries pack (was in a box from Australia) and then a proper bag from Doha. The biggest variation was the inflight entertainment, which had a significantly shorter amount of content compared to the Doha flight. My QSuite seat was also broken and did not recline all the way flat. Wasn’t the best and I wouldn’t be happy if I’d paid cash for the flight.

Did not expect no entetainment, food was ok. No alcohol on a. International flight

The flight and crew members was excellent. The food was nice too. Over all service and time is commendable.

After boarding cabin was too hot AC didn’t work

Crew was good. Plane and seats were cleaned and good. Food and entertainment system was bad.

Temperature in plane in both segments was warm. Otherwise, great experience

Was not good experience going to Houston from Istanbul, had to wait about an hour and a half to just takeoff. Disappointed in that part.

Very bad I have traveled to about 70 countries. And this is one of the worst airline with the bad customer service. As a family We purchased our seating tickets 8 D, 8 E, and 8 F but when we board we got switched to 10 A, 10 B and C without early acknowledgment. The seat back doesn’t even go back because the back row is the emergency row. We didn’t like it at all because we actually pay for the seats we want then the manager Melih came and say either we take the new seat or get off the plane. What a bad customer service. He was saying things that are not even legitimate. Due to the seat back unable to be push back we had to go to other seats in the far back and be separated. Very bad experience with this airline and will not want to take it again.

Our seat were changed from Turkish Airlenes without offering us a better choice.We paid for those seats even it was Businesses Class. .The seats we were given was next to cabin crew closet.Crew kept opening the closet while we were sleeping.It was very noisy and we also we’re right to next to kitchen.It was very noisy. We want our money back. Food was horrible when we were flying from Newark to Istanbul. It is a shame for Airline to waste so much money on tastless food.

Amazing, great airlines to go in business class. Hospitality is amazing. Food is great and lounge in Istanbul is at another level.

My experience with Turkish Airlines was extremely disappointing. I was denied boarding for my flight from Istanbul to Miami because they closed the gate 30 minutes before departure, even though I was present and ready to board. This arbitrary rule forced me to book an alternative flight, not even to Miami but to Atlanta, costing me $1,342.92. Upon arrival in Atlanta, there were no connecting flights to Miami available through Turkish Airlines, so I had to purchase an additional ticket with Southwest Airlines for $270.98. In total, I had to spend $1,613.90 on new flights. As a result, my total travel time extended to 35.5 hours. The flight was overbooked, and implementing such arbitrary rules allows Turkish Airlines to exclude passengers without compensating them, compelling them to purchase new tickets to reach their destination. This practice is unacceptable, and I plan to report it to the Better Business Bureau and the appropriate regulatory authorities.

I did not have a good experience in both flights of Etihad. First of all, when I was booking the flight, there were two options. The first option was a cheaper flight with longer layover (9 hrs), or a more expensive flight with shorter layover (2 hrs). I booked the expensive flight with shorter layover because I wanted a more comfortable trip. A few days before the trip, Etihad informed me that the departure time of my first flight will change 7 hours earlier, leading to an 9 hour layover, without giving me another option nor reimbursing me for the extra cost. They didn’t even send me an apologetic email for this change. Regarding the flight experience, I would rate it as mediocre. This is mostly because the pilots of both flights did their best to give us the worst approach to airports that I have ever experienced. In the case of the first flight they had to aboard the landing and took off again right before touching the landing strip. The captain said that it was due to wind conditions but the second time the pilot followed the same direction as the first time to land the plane.

Liked leg room Disliked unable to book to sit with my family on same flight without paying extra

Long way to improve. Toilets not working. Bad handling when flight was canceled

It has been a couple of years since I flew with Etihad last, after having a unpleasant experience with them coming out of the pandemic. I can say that the experience has uplifted, but I can’t really rate the service. At Barcelona airport the service was great, with their dedicated Etihad staff very helpful. The onboard experience wasn’t great, not very personalised and it really makes sense why Etihad doesn’t feature in the top 10 2023 Skytrax awards. The crew just seemed to be inattentive and almost absent from the cabin. I felt that I had to keep getting their attention. Even after I’d finished my meal, an hour went by before I had to call them to clear the tray/plate etc.

In my opinion, Etihad Airways is a first rate airline except for one important element. On the day before my return flights, when I chose my seats on the Etihad website I was charged an additional $55 (US) in order to sit on the aisle. I was not at all happy about this additional "hidden" charge and I felt cheated.

The staff was kind and polite, but it was very very hot and no ways to have some fresh air.it would be also be nice to have more time to sleep, since it was a night flight

Eine Toilette der Business Class war gesperrt und somit nicht benutzbar.

Entertainment did not work from flight from Abu Dhabi to Kolkata. Emirates has a much better flight in that sector.

1.Aircraft Comfort: The aircraft type was quite small with non-reclining, cramped seats that significantly lacked comfort. 2.In-flight Entertainment: There was no provision of in-flight entertainment screens or Wi-Fi for the majority of the flight. 3.Boarding Process at New Abu Dhabi Airport: Despite the move to a new airport, which promised enhanced experiences, the use of buses instead of jet bridges did not meet expectations, causing inconvenience. 4.Gate Change Communication: A last-minute gate change was poorly communicated, resulting in a long and difficult walk.

Very unfriendly team. It was very difficult to get a cup of coffee. Legroom was extremely small. Old, dilapidated plane.

Late in leaving the US. Late in arriving in UK. 2 plua hous on ground in UK before leaving. Late in arriving in Spain. Didn't get our bags until the next night.

Economy extremely cramped. Dinner was not good. Breakfast was quite good. Crew was excellent.

British Airways is fantastic. I am low-vision and they were so helpful and accommodating. The food was all surprisingly delicious. That was an unexpected treat. The best of everything though was how helpful and friendly the service team was.

Our first flight was cancelled. We later hear from London security that it is common for British airways. My wife’s return flight was delayed as well. Seems like there are operational issues with them. This makes me reconsider flying w them in the future.

The Heathrow team was no prepared for the number of people who were coming through at that time of the morning, it seemed they were also experiencing shift change. The lines were incredibly long and moved at a snails pace. A airport rep walked by me, I presented my boarding pass to her and asked if she thought I would make the my flight If I stayed in the current lane. The look on her face told me I was not going to make my flight. She then whisked me to another lane, got me through the line and i ran to the gate and boarded my flight with only seconds to spare. It was a frustrating experience, which BA had nothing to do with. BUT after getting onto the airplane, the flight team was welcoming and I felt a huge sense of relief. Thank you to the BA flight team!!!

Food was pretty good and crew did ok. Boarding was a disaster. Seats and leg room were not conducive to a comfortable flight, especially if you are 6’3” and have the person in front of you leaning their chair all the way back for 9 hours and your are told they are allowed to do that.

It was purchased as British Airways but for some reason was Iberia ???

Excellent service smooth flight f or the most part food was right now.I'm expectedly good.

Our first flight was cancelled and we were rebooked on a later flight. Our second flight was delayed by 3 hours but nobody told us anything. We were just expected to wait at the gate. No notice or information. We ended up missing our next flight from London but because we booked separately British Airways won’t do anything about it even though we booked our flights with more than a 7 hour gap. We had to then rebook new flights two days later and stay longer in London.

Flight was delayed hours which caused us to miss our connection and lose a day of vacation. CHS staff was great.