Very bad groud crew taking bags less than 7kg Bad food Old plane
On this flight, about the last 2 hours the captain kept the cabin too hot. It appeared like the ac was off.
Business class on this plane was adequate, service, amenities, swag, and crew was amazing!
The flight was nice and on time. The comfort can be slightly better in business class
Fresh energetic and friendly crew, great food, brand new plane and non stop entertainment
The internet connection did was not functioning as per normal.
Vegetarian food was unpalatable! Definitely need to look into this. The crew were prompt and helpful and the flight as one would want was uneventful. It was a comfortable flight, with new aircraft more legroom and seating space. Would recommend travel with Emirates to others as well.
Emirates is still my favorite airline. The good, entertainment, crew, and value are excellent. Unfortunately, the flight was delayed taking off and arriving - which caused me to lose my ground transportation plan. While delays happen, more communication about the delays would be helpful.
Much better this time than our previous. We had Been thinking we wouldn’t fly with emirates again. I have a wheat allergy so request a gluten free meal. The meals provided in the past have been mostly inedible. So dry and hard and tasteless. I see what my husband gets given with a packed tray with treats and mine is uninviting and awful. I actually was hangry with little food and not able to eat and enjoy what was given to me 😡 This last flight was an improvement. The first meal was edible tho no treats, why can’t a chocolate be given like on the regular trays. I realise you are trying to make the gluten free a dairy free and probably vegetarian one at the same time to save you dollars tho it’s shocking to receive. The snack sandwich given was much better and edible, not hard and dry as previous trips. The final meal received, Breakfast had more variety and treats on it, thank you for that. At last.!!
Same problem with very poor food. Gluten free options can taste great, there is not reason to be give suboptimal meals in this situation.
Worst air experience in whole life . Boarding and checking was hassle as they did 3 times. Crew team was clueless about passengers need. Despite of passengers raising hand , they were resetting the program
Aircraft was spacious compared to American Airlines, food was great, entertainment was much better with a wide variety of options, and the crew was very polite.
Seat experience average as they use old 777 for must flights despite full load. Qr fares are higher than other airlines for same routes so they should at least upgrade the planes . Food is average and same dishes for months on most routes I travelled at least - the Arabian rice dish “Maqboos” on every flight for months - I am sure there are other food Arabian dishes ?? It’s become boring ! Crew is always good which makes up for these things but hey confirm us what we need
Qatar Airways in-flight first/business class service is superior to any US airline; excellent meals are served on short haul flights such as between DXB and DOH.
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
Staff was very friendly. There is no on board entertainment, but it’s such a short flight that it doesn’t matter. We also got a meal which was nice and unexpected due to the length of the flight.
Besides the flight cancellation, everything else was prefect. Kudos to Malaysian Airlines.
More facilities to transport to the gates......felt too much walking distance
Qatar airways from Doha to guangzhau was excellent big bird Boeing 777 more room and smoothly flight, I Love it
Not impressed. Only allowed one carry on on such a long flight.
Overall a great experience, no movies were available. Bags were delivered a bit late. Seat controls were not working well. I couldn't make my bed fully flat.
It is almost 7 hours journey ,you should have provided with TV entertainment and mobile charging
I think the staff was short. Being Vegan, I ordered a custom meal. The meal was not provided both two ways. I assume they forgot. They were short on staff. It was taking for ever to provide service. people were getting restless.
Very poor show. Flight got delayed due to fog in Lahore. This is understandable. However, no arrangements were made for nany hours, once some things was organised, there was no leadership, no support to families with children's, disabled passengers. Took to hotel where it took 3 hours to sort out room allocation, that after finding partner to a minimum of 4 people. Couples were asked to find another couple before room is allocated. After 2 5 Hours of reaching room,return journey started with total chaos, no leadership at airport. Several derours to finally get new boarding passes. Asking the reason why flight was cancelled, the Saudi airline staff recommended using other Airlines in future.Finally boarding nobody inside the aeroplane helping old, illiterate to find their allocated sears. Sort out luggage storage. All the staff stayed in their kitchen areas to let passengers sort out. In-flight service wad good. Overall very poor experience.
Ok, the flight was not full yet I had people on both sided and the chairs were tight. Only 2 kinds of snacks didn’t even have milk for the coffee.
Economy seats are better than most other international airlines. Crew is nice, food is halal and pretty good. Seatback tv selection is ok, not great. Wifi is poor and crazy expensive, "free" messaging lasts 15 minutes and capped at 3mb, full flight plans are $50 USD and still very tightly data capped.
Food was bad, boarding experience especially at Jeddah was extremely chaotic. Flights were very uncomfortable with Meals at odd times
Make all food options available, than running out even before mid way through the service
Make the food options available, than running out even before mid way through the service.
Very old airplane with old and seat for business class
This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.
Needs better seat for business class. My seat was falling apart. Also no WiFi on that flight
Etihad flight sector is a local . .give the same quality upto destination
Liked leg room Disliked unable to book to sit with my family on same flight without paying extra
Long way to improve. Toilets not working. Bad handling when flight was canceled
The business class experience is fantastic. The crew were polite but often unavailable even when I tried to call them! I even found myself bringing my used dishes and cutlery up to the crew because no one had come to collect it after over an hour.
Online was good boarding also but a child was crying all the way with no intervention from crew member.
1st time with. Etihad Airways and it was amazing from check in to crew. Great flight.
It has been a couple of years since I flew with Etihad last, after having a unpleasant experience with them coming out of the pandemic. I can say that the experience has uplifted, but I can’t really rate the service. At Barcelona airport the service was great, with their dedicated Etihad staff very helpful. The onboard experience wasn’t great, not very personalised and it really makes sense why Etihad doesn’t feature in the top 10 2023 Skytrax awards. The crew just seemed to be inattentive and almost absent from the cabin. I felt that I had to keep getting their attention. Even after I’d finished my meal, an hour went by before I had to call them to clear the tray/plate etc.
Crew were very polite and quicker in service. Excellent cooling, comfortable seats and tasty food served
Old aircraft, very very low business class standards, no privacy between the seats, horrible old TVs, tiny bathrooms.
Seats are not clean inside the very dirty and need to improve
The plane is cramped and there is no space to move. The seats should not recline because when a person in front drops their seat you are trapped and you can't even see the entertainment screen because it is right in front of your face. I like that checked luggage is included. The food tasted good but they ran out of breakfast choices. The crew is nice.
Business class: Like: food selection presentation Staff on the airline Love: lounge in Istanbul Needs major improvement: attitude of reception at Istanbul lounge: 4 of them sitting there: inattentive and then rude. They do not fit with rest of Turkish hospitality!
Good food and wine. Some of the Guy who are in charge to board Passengers on the plane couldn’t use the word “Please” to direct them drop their hand luggage to be loaded on Plane bcos he said the inside storage may not have enough room for all.
Everything was good ,except the entertainment screen froses for hall way
Four of my family members was settled in a different seats. I paid extra $200 dollars for 4 seats just to be all together, but they settled us on separated seats. After a lots of time they put us 2 and 2. My kids are 9 and 13 . How i can leave them alone???
Very happy with the service, comfort, and food on Turkish Airlines. Security and check in was great.
Very good, it took a little too long for the food to come out on a service that left after midnight but everything was great.
Boarding on time. Limited food and drinks options . Few Crew was rude and unconcerned. Entertainment system is old and barely any new contents.
