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To get a rental at RDU, you must be at least 21 years old. However, standard renters are considered to be as from 25, and surcharges may apply for younger drivers. You will need to present a valid government-issued driver's license, which must stay valid throughout the rental period. If you do not reside in the U.S., a valid driver's license with your name on it from your home country is accepted as long as it is written in the Latin alphabet. Otherwise, you will be required to present an international driver's license along with your driver's license. A passport is also required for identification proof.
Raleigh-Durham Airport features various reputable car rental agencies on-site, and each car rental provider at RDU provides complimentary shuttle service to their offices. You can catch your courtesy bus shuttle to the car rental facility, which operates every 15min, at the green Rental Car shuttle stations located outside luggage claim at Zone 4 in Terminal 1 and Zone 5 in Terminal 2. If you wish to book a reservation upon arrival, you can do so at the Reservation and Accommodations Board in the luggage claim area in Terminals 1 and 2.
Clients at Raleigh-Durham Airport car rental agencies have various payment methods, such as credit and debit cards, cash, and pre-payment. However, most on-site rental locations prefer credit card payments since it guarantees their security. The credit card must bear the renter's name, and you should indicate the available credit. Typically, major credit cards, including American Express, MasterCard, and VISA, are accepted. Also, if you plan to use a debit card, you may be required to present your return ticket, among other additional requirements.
Based on ratings and reviews from real users on KAYAK, the best car rental companies at Raleigh-Durham Airport are Thrifty (6.7, 106 reviews), Dollar (6.6, 61 reviews), and Budget (6.2, 122 reviews).
Car rental companies that offer shuttle or pick-up services from Raleigh-Durham Airport to off-airport locations include Advantage, Alamo, Budget, Dollar, Enterprise Rent-A-Car, Europcar, E-Z Rent-A-Car, Hertz, National, and Payless.
One location in Raleigh-Durham Airport
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Reviews
4.0 Mediocre
Anonymous, Oct 2023
Intermediate
7.9 Good
Paula, Jun 2021
4.0 Mediocre
Anonymous, May 2021
Cons:
The daily rate is outrageous.10.0 Wonderful
Anonymous, May 2021
Pros:
yes4.0 Mediocre
Ben, May 2021
Pros:
The car was cleanCons:
Standing in line for over an hour was outrageous. Thrifty didn’t even have their own store front, everyone went through Hertz. I won’t be using them again6.0 Okay
Keith, Apr 2021
Pros:
The cancellationCons:
After cancelling, another attempt did the same results! I entered my times and they changed in the reservation itself.... I could not cut the trip short because of the car rental!One location in Raleigh-Durham Airport
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Reviews
6.0 Okay
Deanna, Jan 2024
Intermediate SUV
10.0 Wonderful
Joey, Nov 2023
Compact
6.0 Okay
Anonymous, Nov 2023
Supplier choice
8.0 Very Good
Anonymous, Oct 2023
Compact
2.0 Poor
Anonymous, Oct 2023
Pick-up truck
2.0 Poor
Stephen, Oct 2023
Intermediate SUV
One location in Raleigh-Durham Airport
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Reviews
10.0 Wonderful
Anonymous, Jul 2024
Intermediate
10.0 Wonderful
Philip, Jun 2024
Full-size
10.0 Wonderful
Anonymous, Jun 2024
Intermediate
8.0 Very Good
Anonymous, Apr 2024
Compact
10.0 Wonderful
Rachael, May 2021
Pros:
The staff was very friendly and helpfulCons:
Car selection10.0 Wonderful
Raymond, Jan 2021
Cons:
Did not like The drop off at University Park Airport. The Alamo agent did not went out to see the car, told me that he would send me the invoice and he never did.One location in Raleigh-Durham Airport
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Reviews
2.0 Poor
Marie, Jul 2024
Full-size SUV
10.0 Wonderful
Anonymous, May 2024
Standard SUV
10.0 Wonderful
Anonymous, Feb 2024
Intermediate SUV
2.0 Poor
Anonymous, Nov 2023
Intermediate SUV
4.0 Mediocre
Ralph, Nov 2023
Intermediate
8.0 Very Good
Anonymous, May 2021
Pros:
Yes the drop off was easy the staff efficientOne location in Raleigh-Durham Airport
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2.0 Poor
Richard, Aug 2024
Full-size
8.0 Very Good
Kahlia, Feb 2024
Intermediate SUV
6.0 Okay
Paul, May 2021
Pros:
While the drop off was east, I found that I was charged $6.99 for gas when I filled the gas rouhgly one mile from the drop off place. My mistake is I did not check the bill until I reached home. I feel cheated because I filled the carCons:
The staff should be fair and inform the client that they find the tank not filled while we signed to fill and bring. Clean the car better both inside and outside. There was smell of smoke inside the car when I took it. I mentioned this to the security at the gate. He told me that this may be from the material used for the upholstery.6.0 Okay
Virgil, Apr 2021
Cons:
They said the lot opened at 4 am. Waited until 4:20 am then had to walk to the terminal.9.6 Wonderful
Anonymous, Aug 2020
Pros:
Service and type of car.Cons:
There was a smoke odor inside the car when we picked it up.4.4 Mediocre
Anonymous, Aug 2020
Pros:
no contact with anyone at drop off.Cons:
I waited 35 minutes for a car after i signed my rental agreement and left the counter. unacceptable.One location in Raleigh-Durham Airport
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Reviews
10.0 Wonderful
Anonymous, Jul 2024
Compact
2.0 Poor
Anonymous, Jul 2024
Compact
10.0 Wonderful
Anonymous, Jun 2024
Intermediate SUV
6.0 Okay
Anonymous, May 2024
Intermediate
10.0 Wonderful
Anonymous, May 2024
People carrier
2.0 Poor
Anonymous, Apr 2024
Intermediate SUV
One location in Raleigh-Durham Airport
Locations in Raleigh-Durham Airport
1008 Rental Car Dr
+1 844 942 0329
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10.0 Wonderful
Anonymous, Jan 2024
Intermediate SUV
9.6 Wonderful
Rick, Sept 2020
Pros:
The gal that escorted us to our vehicle was excellent. Made a nice upgrade gesture that significantly enhanced our trip.Cons:
I should have been told during my order placement that u were offering a 3rd party insurance company where u would have required me to use my deductible...then “I” would have to get reimbursed from the insurance company. Sneaky!9.6 Wonderful
Bruce, Aug 2020
Pros:
The renting process at both airports and the car were great.Cons:
The website and confirmation. Other than going into the Kayak System, I had no email confirmation about my rental. So I was nervous that the reservation did not truly exist. It did, but without some confirmation, it was difficult. I would also like it if there were notifications sent the day before confirming the reservation and what to expect.7.2 Good
Anonymous, Jul 2020
Pros:
Staff was very helpful and check in was super speedy. Vehicle was very clean and well outfitted.Cons:
Due to Covid the rental offices of a number of rental agencies had been combined to a central location, a fact that was not relayed to myself or many renters as there was lots of confusion with folks picking up and dropping off vehicles. People should be advised to call their rental provider for updated information on new operating system.9.2 Wonderful
Anonymous, Jul 2020
Cons:
Inside of the car cleaner, dog hair all over8.4 Very Good
Anonymous, Jul 2020
Pros:
Your staff was very nice and did the best they can do with all this Covid stuff going on. Returning was super easy and fast!Cons:
Actually I really didn’t like my van. It was fine and it fit my family. I drive an suv at home so I would of preferred that but they are costly to rent. But all in all enterprise was great and I’ll use enterprise again. Thanks!☺️One location in Raleigh-Durham Airport
Locations in Raleigh-Durham Airport
1015 Trade Dr
+1 919 787 7262
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10.0 Wonderful
Gaurav, Jan 2020
Pros:
Got a free upgrade, clean and smooth car rideCons:
Nothing I can think off6.0 Okay
Anonymous, Jan 2020
Cons:
reserved a mini van when I got there they didn't have one2.0 Poor
Anonymous, Sept 2019
Cons:
Wanted to charge a $20/day surcharge for mileage over 250One location in Raleigh-Durham Airport
Locations in Raleigh-Durham Airport
1016 Rental Car Drive
+1 919 840 9317
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Reviews
6.0 Okay
Anonymous, Oct 2023
Compact
2.0 Poor
Anonymous, Sept 2023
Intermediate
10.0 Wonderful
Anonymous, Jul 2023
Economy
2.0 Poor
Mark, Oct 2022
10.0 Wonderful
Anonymous, Sept 2022
2.0 Poor
Anonymous, Feb 2022
One location in Raleigh-Durham Airport
Locations in Raleigh-Durham Airport
1015 Trade Dr
+1 919 840 2088
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4.4 Mediocre
Anonymous, Dec 2019
Pros:
Absolutely niothing!!! Shady salespeople, uncooperative salespeople when trying to remove expensive “extra’s after day 1 of four day rental. Rude salespeople (Janet) coward manager that would never come out of office to meet with me. Tried calling 1-800 phone number, uncooperative also, they told me I needed to go to rental site which I did—they wouldn’t take off extra’s unless I returned the car. The rental site told me to call 1-800 which would not help me...AWFUL service.Cons:
Everything...6.4 Okay
Dana, Sept 2019
Pros:
The deal was great cheapest SUV we found to rent for ten days.Cons:
Advantage charged way to much for extras or extra driver and double the price of normal insurance. Plus tried selling as a toll easy pass by misleading about tolls in NC. the car was not cleaned very well. Windshield wiper fluid ran out after first use10.0 Wonderful
Andrea, Sept 2019
Pros:
Nice car, easy drop off and pick up. Very good value.Cons:
You just have to ignore all the scary upsell stuff at the start since between your car insurance and credit card company pretty much all fees associated with a crash will be covered. It was a good value.One location in Raleigh-Durham Airport
Locations in Raleigh-Durham Airport
1015 Trade Drive
+1 888 749 8227
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Reviews
2.0 Poor
Anonymous, Sept 2024
Full-size
2.0 Poor
Anonymous, Sept 2024
Full-size
10.0 Wonderful
Anonymous, Jul 2024
Luxury SUV
10.0 Wonderful
Alfredo, May 2024
Full-size
2.0 Poor
Lee, Apr 2024
Full-size
2.0 Poor
Cariann, Feb 2024
Standard SUV
One location in Raleigh-Durham Airport
Locations in Raleigh-Durham Airport
1001 Rental Car Dr
+1 844 370 1075
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One location in Raleigh-Durham Airport
Locations in Raleigh-Durham Airport
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One location in Raleigh-Durham Airport
Locations in Raleigh-Durham Airport
Please Go To The Advantage Counter
+1 919 787 7262
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One location in Raleigh-Durham Airport
Locations in Raleigh-Durham Airport
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One location in Raleigh-Durham Airport
Locations in Raleigh-Durham Airport
1015 Trade Dr A, Raleigh, Wake County, North Carolina
+1 919 787 7262
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One location in Raleigh-Durham Airport
Locations in Raleigh-Durham Airport
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One location in Raleigh-Durham Airport
Locations in Raleigh-Durham Airport
511 Chapel Hill Rd
+1 336 516 0032
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One location in Raleigh-Durham Airport
Locations in Raleigh-Durham Airport
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One location in Raleigh-Durham Airport
Locations in Raleigh-Durham Airport
1001 Rental Car Dr, Morrisville, , USA North Carolina
+1 914 368 0091
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